Senior Billing Operations Specialist

hace 2 semanas


Ciudad de México, Ciudad de México Webflow A tiempo completo
About the Role

At Webflow, we're looking for a Senior Billing Analyst to help us streamline our billing processes and ensure financial accuracy.

  • Location: Remote-first
  • Full-time
  • Permanent
  • The cash compensation for this role is tailored to align with the cost of labor in different geographic markets.

As a Senior Billing Analyst, you'll participate in the customer billing process, including creating/sending invoices to customers, resolving customer payment disputes, and keeping track of customer agreements and invoices.

Additionally, you'll take charge of the collections process, apply payments received in Stripe and Netsuite, and manage communications with customers to ensure that past due balances are paid.

You'll also own the customer onboarding process, including filling out customer vendor forms and setting up and maintaining customer portal accounts.

Partnering with cross-functional teams, you'll be the point of contact regarding billing questions and help streamline the AR process through process improvements and automation.



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