Operational Sales and Account Management Specialist

hace 5 días


Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

Job Overview

We are seeking an experienced Operational Sales and Account Management Specialist to join our team at Hewlett Packard. In this role, you will be responsible for managing the operational business relationship with mid-size to large domestic accounts, serving as a key member of the account team.

About the Role

The successful candidate will have a first-level university degree or equivalent experience, with typically 6 years of related experience in sales operations, supply chain, customer service, procurement, or financial management. You will also have excellent communication skills, mastery in English and local language, and superior research and analytical skills.

Responsibilities

  • Manage operational business relationships with mid-size to large domestic accounts;
  • Conduct and review highly complex operational analysis;
  • Act as a point of escalation and collaborate with other functions to drive resolution of operational issues of medium to high complexity;
  • Represent customer/partner needs and provide business requirements to moderate to high complexity projects;
  • Prepare and run operational performance reviews with customers/partners and support improvement plans;
  • Consult and advise on operational matters of medium complexity to internal clients at peer levels and above;
  • Proactively communicate operational process changes to customers/partners and internal clients, supporting implementation phases.

Requirements

  • First-level university degree or equivalent experience;
  • Typically 6 years of related experience in sales operations, supply chain, customer service, procurement, or financial management;
  • Excellent communication skills (written, verbal, presentation) in English and local language;
  • Superior research and analytical skills;
  • Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint;
  • Demonstrated project management skills; and
  • Proven ability to establish and maintain good relationships with external customers/partners.

Salary and Benefits

The estimated salary range for this position is $80,000 - $120,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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