Senior Business Development Representative for Mexico City

hace 4 semanas

Xico, México Icape Group A tiempo completo

Looking to strengthen your sales career in a dynamic and collaborative environment? ICAPE GROUP is seeking an experienced Inside Sales Representative (F/M) to join our team in Mexico City, Mexico.

This key contributor role will be instrumental in driving sales growth and customer satisfaction by building strong relationships with existing customers and identifying new business opportunities.

Responsibilities:

  • Foster long-term relationships with clients to increase business and identify new revenue streams
  • Prepare quotations and conduct commercial negotiations with clients and suppliers
  • Follow up on quotations with customers to ensure timely execution
  • Understand PCB technical drawings (Gerber files) to provide expert guidance to clients
  • Register quotes and POs in our SAP system to streamline operations
  • Monitor KPIs and work towards achieving sales forecasts with active customers
  • Support the outside sales team during business trips to enhance collaboration and efficiency
  • C coordinate communication between customers and internal departments (Engineering, Quality, Customer Service)
  • Conduct customer satisfaction surveys and contribute to analyzing and improving satisfaction metrics
  • Manage stocking programs, Call-off, VMI, CMI, and other initiatives to drive sales growth
  • Report regularly to management on sales results, target achievements, and business opportunities

Qualifications:

  • Bachelor's degree in Engineering or Business Administration; experienced individuals preferred but younger applicants with sales experience may also apply
  • Fluency in English (oral and written required)
  • Good knowledge of SAP system
  • Excellent listening skills, empathy, and ability to build strong relationships with customers and colleagues
  • Proactive, determined, and persevering individual with excellent interpersonal skills and team spirit

What We Offer:

  • Challenging projects in a dynamic collaborative team
  • Great promotional opportunities, including internal promotion and international mobility

Compensation and Benefits:

  • Based on profile and experience: Basic salary and commissions
  • Permanent contract, full-time position open to disabled workers
  • Location: Mexico City, MEXICO

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