Program Manager for Strategic Partnerships in LATAM

hace 3 semanas


Ciudad de México, Ciudad de México Stripe A tiempo completo

About Stripe

At Stripe, we empower businesses to grow and thrive in a rapidly changing world. Our financial infrastructure platform provides a seamless and secure way for companies to accept payments, manage their finances, and accelerate their growth.

About the LATAM Partnerships Team

The LATAM Partnerships team is a key component of Stripe's success, driving new partner implementations and programs, and ensuring the efficiency and reliability of our financial infrastructure.

Job Summary

We're seeking an experienced program manager to join our team and provide technical and operational support for our key partners in Mexico, Brazil, and across LATAM. As a program manager, you will work closely with our engineering and product teams to build integrations, products, and processes that drive business growth and success.

Responsibilities

  • Build and own technical and operational relationships with key partners, including banks, networks, and technology partners.
  • Work cross-functionally with Stripe teams to build integrations, products, and process enhancements.
  • Define SLAs and performance standards for our partners and drive efforts to implement and track commitments.
  • Identify inefficiencies in Stripe's operating model and drive new solutions to address them.
  • Develop and manage end-to-end partner-facing project plans for new implementations.
  • Identify, scope, and drive process improvements across your area(s) of ownership.

Requirements

  • 5+ years of project/program management and/or business operations experience.
  • 2+ years of experience working with payments, card networks, acquirers, banking partners, and systems.
  • Proven ability to drive medium- to large-sized projects with external partners and cross-functional internal stakeholders.
  • Knowledge of payment technologies and ecosystems.
  • Experience managing external relationships.
  • Superior verbal and written communication skills in both Portuguese and English, with Spanish a plus.
  • The willingness to travel, when necessary.


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