Service Design Lead Senior Position in IT

hace 3 semanas


Monterrey, Nuevo León, México Deintec A tiempo completo
About Deintec

At Deintec, we are a forward-thinking company that values innovation, inclusivity, and collaboration. We strive to create a workplace where our employees can grow professionally while maintaining a healthy work-life balance.

We have an exciting opportunity for a Service Design Lead Senior to join our team in Monterrey, Nuevo León. This position offers a competitive salary and the chance to work with diverse clients across various sectors.

Job Description

This is a time-determined contract (6 months) with a hybrid office schedule, requiring work from Monday to Friday. The successful candidate will be responsible for gathering requirements from demand sources, participating in customer research and discovery, and collaborating with agile teams to prepare work.

The ideal candidate will connect 'Continuous Discovery' with 'Continuous Integration,' slice potential ideas into smaller work pieces, and identify dependencies and risks using release planning sessions. They will also formalize User Stories in Jira with the support of the agile team.

Responsibilities
  • Gather requirements from demand sources and participate in customer research and discovery.
  • Collaborate with agile teams to prepare work, connecting 'Continuous Discovery' with 'Continuous Integration.'
  • Slice potential ideas into smaller work pieces, identify dependencies, and risks using release planning sessions.
  • Formalize User Stories in Jira with the support of the agile team.
Requirements

To be considered for this role, you must have:

  • English proficiency (B2, C1, C2)
  • Formal education and work experience in business process modeling
  • Systems analysis and documentation of processes
  • Project management skills
  • Coordination of activities related to systems development and quality
Desirable Skills
  • Excellent resource management
  • Interpersonal treatment
  • Leadership and teamwork
  • Oral and written communication skills that contribute to project success in a multidisciplinary environment
  • Experience working on projects that utilize Agile Methodologies (Scrum, Lean, Kanban, XP)
  • Familiarity with Cloud environments (Azure is a plus)
  • Knowledge of Jira, Confluence, and Slack
What We Offer

We provide a competitive salary based on experience, as well as legal benefits (vacation pay, social security, year-end bonus, etc.). We also offer opportunities for professional growth and development.

Salary: $45,000.00 per month.



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