Customer Service Representative

hace 1 mes


Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo
Overview

PepsiCo is a leading food and beverage company that is committed to making a positive impact on the world. We are a diverse and inclusive organization that values our employees and provides opportunities for growth and development.

As a Contact Center Operator at PepsiCo, you will play a critical role in providing exceptional customer service to our customers. You will be responsible for answering inbound calls, resolving customer issues, and providing feedback to our teams.

Responsibilities
  • Answer and resolve customer inquiries in a timely and professional manner
  • Provide feedback to our teams to improve our customer service
  • Work collaboratively with our teams to resolve customer issues
  • Meet individual and team objectives for customer service metrics
  • Contribute to a positive and inclusive work environment
Qualifications

We are looking for a highly motivated and customer-focused individual who is available to work a rotational schedule. You will need to have advanced English language skills, strong PC data entry skills, and previous relevant work experience in a customer service-phone based environment.

We offer a competitive salary and benefits package, as well as opportunities for growth and development. If you are a team player who is passionate about providing exceptional customer service, we encourage you to apply.



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