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Learning Manager

hace 1 mes


Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

**Job Summary**:

We are seeking a highly skilled Learning Manager to join our team at Servicios Comerciales Amazon Mexico S. De R.L. De C.V. The ideal candidate will have a strong background in training and development, with experience in managing teams and implementing training programs.

**Key Responsibilities**:

  • Manage a team of training specialists, including deployment, development, and productivity.
  • Ensure that the work of the team and individuals is continually aligned to meet internal customer needs.
  • Act as a proactive and productive liaison/partner with the corporate NAFC ACES Operations Learning Department.
  • Foster the development and growth of Amazon employees through mentoring, teaching, and other forms of support.
  • Create and implement training programs for associates, managers, trainers, and others.
  • Facilitate orientation and training classes, communicate policies and procedures to managers and new employees as needed.
  • Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, SJIs, and other training aids/visuals.
  • Actively seek, clarify, and understand information from Operations and Area Managers to drive FC performance and goals.
  • React quickly and efficiently to production imperatives, scheduling conflicts, and network-wide rollouts.
  • Ensure and drive best practices standardization across all departments and sites.
  • Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center.

**Requirements**:

  • Master's degree.
  • Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.
  • Ability to prioritize, manage, and complete projects with tight deadlines.
  • Desire to thrive in a dynamic, growing environment.