Strategic Learning Development Manager

hace 2 meses


Xico, México Citi A tiempo completo

About the Role:

Citi is seeking an experienced Strategic Learning Development Manager to join our team. In this role, you will be responsible for designing and delivering training programs that meet the business needs of our Loan Operations function.

Key Responsibilities:

  • Collaborate with business partners to identify learning objectives and create effective courseware
  • Develop and implement training curricula and materials to drive business results
  • Streamline and standardize learning processes to improve efficiency
  • Create instructor-led and web-based training to equip staff with required skills
  • Introduce learning interventions to retain key talent and build a pipeline of talent
  • Ensure compliance with operational management standards and track learning events via our LMS

Requirements:

  • 5-8 years of experience in training design and development, preferably in a Loan Operations function
  • Experience with Loan IQ end-to-end training and processing
  • Strong leadership, collaboration, and communication skills
  • Ability to thrive in a fast-paced environment
  • Strong listening skills and ability to absorb feedback and translate to solutions
  • Disposition to solving problems and doing so with high levels of resiliency
  • Excellent presentation and facilitation skills
  • Detail-oriented and strong organizational skills
  • Bachelor's/University degree preferred

What We Offer:

A competitive salary range of $90,000 - $120,000 per year, depending on location and experience. Additionally, Citi offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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