Collections Specialist Noram
hace 4 semanas
SoftwareOne is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. We are looking for a skilled Collections Specialist to join our team in Mexico City.
About the Role:
We are seeking an experienced professional with strong accounting background to manage high-value customer relationships, ensure timely credit workbench updates, and facilitate strategic business decisions through regular calls with the Local finance team.
Main Responsibilities:
- Follow up on high-value customers to resolve outstanding issues
- Update credit workbench simultaneously and share trackers & dashboards
- Facilitate scheduled calls with the Local finance team to discuss resolutions and make strategic business decisions
- Maintain sales communication by addressing customer issues promptly and ensuring resolution
- Utilize various dashboards extensively for clear communication within the organization or with external parties
- Play an integral role in training new team members and providing guidance to analysts to ensure comprehensive understanding of processes
- Regularly update Standard Operating Procedures (SOPs) to reflect any changes or improvements in operational practices
Requirements:
- Bachelor's degree in Accounting
- +3 years of experience in pure accounting, inter-company department
- Experience in monthly accounting closings
- Accounting records experience
- English advanced level
Nice to Have:
- FSSC experience
- Understanding of IFRS
Benefits:
- Estimated salary: $80,000 - $110,000 per year, depending on experience
- Higher benefits
- International projects and multicultural team
- Mentoring and career development opportunities
- Good office environment with town halls, activities organized by the culture team
Why Join SoftwareOne?
At SoftwareOne, we value employees who are energized, agile, and laser-focused on delivering world-class customer satisfaction and results. Our leaders motivate and inspire their teams, creating a working environment that delivers incredible levels of Employee Satisfaction.
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