Collections Specialist Noram

hace 4 semanas


Xico, México Softwareone A tiempo completo

SoftwareOne is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. We are looking for a skilled Collections Specialist to join our team in Mexico City.

About the Role:

We are seeking an experienced professional with strong accounting background to manage high-value customer relationships, ensure timely credit workbench updates, and facilitate strategic business decisions through regular calls with the Local finance team.

Main Responsibilities:

  • Follow up on high-value customers to resolve outstanding issues
  • Update credit workbench simultaneously and share trackers & dashboards
  • Facilitate scheduled calls with the Local finance team to discuss resolutions and make strategic business decisions
  • Maintain sales communication by addressing customer issues promptly and ensuring resolution
  • Utilize various dashboards extensively for clear communication within the organization or with external parties
  • Play an integral role in training new team members and providing guidance to analysts to ensure comprehensive understanding of processes
  • Regularly update Standard Operating Procedures (SOPs) to reflect any changes or improvements in operational practices

Requirements:

  • Bachelor's degree in Accounting
  • +3 years of experience in pure accounting, inter-company department
  • Experience in monthly accounting closings
  • Accounting records experience
  • English advanced level

Nice to Have:

  • FSSC experience
  • Understanding of IFRS

Benefits:

  • Estimated salary: $80,000 - $110,000 per year, depending on experience
  • Higher benefits
  • International projects and multicultural team
  • Mentoring and career development opportunities
  • Good office environment with town halls, activities organized by the culture team

Why Join SoftwareOne?

At SoftwareOne, we value employees who are energized, agile, and laser-focused on delivering world-class customer satisfaction and results. Our leaders motivate and inspire their teams, creating a working environment that delivers incredible levels of Employee Satisfaction.



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