Senior Sales Support Professional

hace 1 mes


Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

About the Role

This is an exciting opportunity to join Hewlett Packard as a Senior Sales Support Professional. As part of our team, you will play a vital role in ensuring the smooth execution of sales orders and providing top-notch customer support.

Key Responsibilities

We are looking for a highly organized and detail-oriented individual who can manage multiple tasks simultaneously. Your primary responsibilities will include:

  • Analyzing requests received to confirm information accuracy and provide resolutions within the specified Service Level Agreement (SLA).
  • Maintaining and updating customer records and sales-related information in our CRM system, ensuring data accuracy and completeness.
  • Providing support to the sales team by addressing inquiries, resolving issues, and assisting with sales-related tasks.
  • Identifying areas for process improvement within the sales support function and collaborating with the team to implement changes.

Requirements

To be successful in this role, you will need:

  • A four-year degree in Sales, Business Administration, or a related field, or commensurate work experience.
  • Typically 0-2 years of work experience in customer support, sales operations, sales support, people management, or a related field.
  • Strong administrative skills, including proficiency in SAP Applications.
  • The ability to communicate effectively, think critically, and work collaboratively as part of a dynamic team.

What We Offer

Hewlett Packard offers a competitive salary of $65,000 - $80,000 per annum, depending on location and experience. Our comprehensive benefits package includes health insurance, retirement plans, and paid time off.



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