AR Collections Specialist

hace 6 días


Ciudad de México, Ciudad de México Warner Media, LLC. A tiempo completo
About the Role

We are seeking a highly skilled AR Collections Specialist to join our team at Warner Bros. Discovery. As a key member of our Order to Cash team, you will be responsible for managing assigned portfolios, analyzing and resolving variances, and compiling lists of necessary adjustments with backup documentation.

Key Responsibilities:

  1. Manage assigned portfolios by analyzing, resolving all variances, and compiling a list of necessary adjustments with backup documentation. Support collections process in such a way to help meet or exceed established monthly and yearly collection goals through timely invoice resolution and directing cash applications.
  2. Identify and facilitate resolution with customers for non-payment and provide guidance on complex issues for problem resolution including short-pay, credits, and open invoices. Follow up with customers regarding past-due payments. Assist with incoming customer payment allocation requests.
  3. Maintain contact information and customer specific instructions for accounts in portfolio and assist with invoice delivery as needed. Initiate customer refund requests. Follow-up on remittances with customers and understanding of adjustments in payments like withholding tax and foreign tax exchange issues.

Requirements:

  1. Fluent in English
  2. 1 to 3 years' experience in Account Receivables reconciliations/Collections.
  3. Bachelor's degree in accounting or finance or related field is preferred.
  4. Quick problem solver, team player, good time management skills.
  5. Excellent listening, oral, and written communication skills.
  6. Experience in SAP ERP preferred.
  7. Great organizational and interpersonal skills.
  8. High level of analytical skills and problem-solving skills.
  9. Complete understanding of the Order to Cash process.
  10. Working knowledge of Microsoft Office products (Outlook, Word, PowerPoint)
  11. Ability to work independently, creatively, and efficiently.
  12. Proven track record in meeting deadlines.

Preferred Qualifications:

  1. Experience in the Media Industry and/or Media Sales is preferred.

About Warner Bros. Discovery

Warner Bros. Discovery is a leading media and entertainment company that operates globally. We are committed to creating a diverse and inclusive workplace that values and respects our employees. We believe in fostering a culture of innovation, creativity, and collaboration.



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