Order Experience Manager

hace 3 días


Ciudad de México, Ciudad de México Zebra A tiempo completo
About Zebra

Zebra is a leading company that extends the edge of possibility by shaping the future of work on the front line. We reinvent how businesses run and move society forward.

As a member of our community, you'll have opportunities to learn and lead while defining your path to a fulfilling career. We value diversity and inclusivity, and we're committed to creating an environment where everyone can thrive.

Job Description

We are seeking a highly skilled Order Experience Manager to join our team. As a key member of our organization, you will be responsible for leading the streamlining and optimization of our Software and aaS (as a service) order and invoice processes.

You will oversee a moderately sized team of individuals executing order entry / administrative work and manage the day-to-day optimization of complex non-standard deals. You will serve as the primary point of contact for sales, legal, product management, and finance in these transactions.

Your responsibilities will also include driving execution against service level agreements, reporting results to management, and acting as the primary point of contact for internal and external audits on product and/or service contract order administration.

Key Skills and Qualifications
  • Expert knowledge of order entry policies and processes, including treatment of novel/unorthodox issues.
  • Experience with SW and SaaS quote to cash processes.
  • Strong technology acumen and solid execution skills.
  • Able to work independently and proactively respond to inquiries.
  • Fluent level of English (written and verbal) as well as local language as applicable.
  • Strong proficiency with Microsoft Office applications.
  • Customer service values/orientation.
  • Strong leadership skills coupled with a desire and ability for continuous learning/self-development.
Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, plus additional benefits such as comprehensive health insurance, 401(k) matching, and generous paid time off.


  • Order Experience Manager

    hace 2 semanas


    Ciudad de México, Ciudad de México Zebra A tiempo completo

    About the RoleWe are seeking an experienced Order Experience Manager to join our team at Zebra. In this role, you will be responsible for leading the streamlining and optimization of our Software and aaS (as a service) order and invoice processes.Key ResponsibilitiesOversee the work of a moderately sized team of individuals executing order entry /...


  • Ciudad de México, Ciudad de México Zebra A tiempo completo

    At Zebra, we're pushing the boundaries of what's possible by shaping the future of work on the front line.Job OverviewAs a Senior Order Experience Manager at Zebra, you'll be responsible for leading the streamlining and optimization of our Software as a Service (SaaS) order and invoice processes. You'll oversee the work of a moderately sized team, selecting,...


  • Ciudad de México, Ciudad de México Zebra A tiempo completo

    About Zebra NationAt Zebra, we strive to create a community of innovators who work together to develop solutions that anticipate and solve our customers' and partners' challenges.Order Experience RoleWe are seeking a detail-oriented Order Experience Representative to join our team. This individual will be responsible for accurately entering purchase order...


  • Ciudad de México, Ciudad de México Zebra A tiempo completo

    At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to...


  • Ciudad de México, Ciudad de México Zebra A tiempo completo

    ### OverviewAt Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. As a key member of our team, you will have the opportunity to deliver a performance edge to the front line of business by developing new technologies and creating new solutions with partners.###...

  • Order Experience Leader

    hace 2 semanas


    Ciudad de México, Ciudad de México Zebra A tiempo completo

    At Zebra, we are shaping the future of work on the front line—reinventing how businesses run and moving society forward.We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.This is a unique...


  • Ciudad de México, Ciudad de México Zebra A tiempo completo

    About ZebraZebra is a community of innovators that comes together to create new ways of working, making everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate customer and partner needs, solving their challenges.Job Description:The Order Experience (OEX) organization is responsible for all aspects of customer care...


  • Ciudad de México, Ciudad de México Zebra A tiempo completo

    About ZebraZebra is a community of innovators who come together to create new ways of working to make everyday life better. We develop dynamic solutions that anticipate our customers' and partners' needs and solve their challenges.Job SummaryWe are seeking a highly skilled Order Experience Representative II to join our team. The successful candidate will be...

  • Order Fulfilment Manager

    hace 2 semanas


    Ciudad de México, Ciudad de México Mondelēz International A tiempo completo

    Role OverviewWe are seeking an Order Fulfilment Manager to join our team in Mexico. As a key member of our order management process, you will be responsible for ensuring seamless delivery of products to customers while managing supply constraints and service levels.Key Responsibilities


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    Job Overview\The Order Fulfillment Analyst plays a crucial role in ensuring seamless order processing and accurate customer records.\Responsibilities include maintaining accurate customer records across various software systems, CRM, ECC, accounting, and other programs. Additionally, the candidate will be responsible for order processing, responding to...

  • Order Service Associate

    hace 1 semana


    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a highly skilled Order Service Associate to join our team at Zadun, a Ritz-Carlton Reserve. As an Order Service Associate, you will be responsible for taking room service orders over the phone and ensuring that every guest has an exceptional experience.**Key Responsibilities**The successful candidate will have excellent...


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    We are Lenovo, a global technology powerhouse.Ranked #217 in the Fortune Global 500, we employ 77,000 people worldwide and serve millions of customers daily in 180 markets.Focused on delivering smarter technology for all, our transformation is building a more inclusive, trustworthy, and smarter future for everyone.About the RoleThis position involves...


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    Job SummaryMaintain accurate customer records in all software systems, ensuring seamless order processing and customer satisfaction. Respond to internal customer inquiries, verify order information, and communicate with sales staff and Master planning to resolve any discrepancies. Provide back-up support to Master planning and B. ops office manager, and...


  • Ciudad de México, Ciudad de México Levi Strauss & Co A tiempo completo

    Job Title: Brand Experience ManagerAbout the Role:We are seeking a highly skilled Brand Experience Manager to join our team at Levi Strauss & Co. As a Brand Experience Manager, you will be responsible for driving brand plans aligned with business objectives, delivering on brand equity, traffic, sales, and conversion growth across our retail stores and...


  • Ciudad de México, Ciudad de México Zebra A tiempo completo

    At Zebra, we are committed to shaping the future of work on the front line. As a key member of our team, you will play a crucial role in delivering a performance edge to our customers.About the RoleThis is an exciting opportunity to lead the streamlining and optimization of our Software and SaaS order and invoice processes. You will be responsible for...


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    About the RoleWe are seeking a highly organized and detail-oriented Order Fulfillment Operations Specialist to join our team at Lenovo.Key ResponsibilitiesMaintain accurate customer records in all software systems, including CRM, ECC, and accounting programs.Process orders and respond to internal customers' inquiries for information such as PSD, POD dates,...


  • Ciudad de México, Ciudad de México Tive Inc. A tiempo completo

    Order Management AnalystTive Inc. is seeking a detail-oriented and organized Order Management Analyst to oversee the order creation process, ensuring a seamless and efficient experience for customers and accuracy of invoicing and financial statements.This role requires strong attention to detail, effective communication, and the ability to work...


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    About LenovoLenovo is a global technology powerhouse with a revenue of US$62 billion, ranked #217 in the Fortune Global 500. We have 77,000 employees worldwide and serve millions of customers daily in 180 markets.We're focused on delivering smarter technology for all by expanding into growth areas that fuel the advancement of 'New IT' technologies, including...


  • Ciudad de México, Ciudad de México Cozymeal A tiempo completo

    About CozymealCozymeal is a leading global marketplace that connects customers with top-rated culinary experiences and products. Our platform features a wide range of offerings, including cooking classes, private chef experiences, culinary tours, and more.About the RoleWe are seeking a highly skilled Culinary Manager to join our team. As a Culinary Manager,...


  • Ciudad de México, Ciudad de México Mondelēz International A tiempo completo

    Are you ready to drive your career forward at Mondelēz International?As an Order Fulfillment Specialist, you will play a critical role in ensuring the timely and accurate delivery of our products to customers.Your key responsibilities will include:Managing the order fulfillment process to meet service and fill rate targetsCollaborating with cross-functional...