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Operations Assistant Manager

hace 2 meses

Victoria de Durango, Durango, México World Market A tiempo completo
About the Role

We are seeking an experienced and skilled Operations Assistant Manager to join our team at World Market. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day operations of our stores.

Key Responsibilities
  • Leadership and Team Management
    • Partner with the Store Manager to model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
    • Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
    • Consistently exemplify, maintain, and foster the culture and values of World Market.
    • Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
  • Operations and Logistics
    • Assist the Store Manager with all timekeeping responsibilities, including effective scheduling, timekeeping functions, and attendance management.
    • Assist Store Manager with recruiting and hiring responsibilities; prioritize timely scheduling of interviews, onboarding/orientation, and training.
    • Support and maintain Loss Prevention routines to support profitability initiatives.
    • Complete Direct Store Orders and validate proper receiving.
    • Manage all supply/fixture ordering and any facilities and maintenance issues.
    • Responsible for validating, reconciling, and filing all monthly paperwork.
  • Additional Responsibilities
    • Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
    • Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
Requirements
  • Leadership and Team Management
    • Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
    • Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
  • Operations and Logistics
    • Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
    • Minimum Age 21 years.
    • Ability to lift up to 40 lbs.
What We Offer
  • Benefits
    • Flexible scheduling to support your work life balance.
    • Associate discount to World Market
    • A fun and supportive work environment where you feel welcome and safe.
    • A culture of inclusion that empowers you to be your best authentic self.
    • Eligible associates offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.