Lead Application Support Specialist

hace 3 semanas


Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

About the Role

In this opportunity, you will provide technical leadership and support to drive continual improvement in application reliability, quality, and time-to-market. This includes responding to incidents, designing and implementing solutions, and collaborating with product and service design teams.

Key Responsibilities

  • Provide technical leadership and support to drive continual improvement in application reliability, quality, and time-to-market.
  • Respond to incidents and design solutions to resolve issues.
  • Collaborate with product and service design teams to ensure best practices are followed.
  • Gather and analyze metrics to understand where quality exists and where support is needed.
  • Support cross-functional process improvement across the service life cycle.

About You

You're a fit for the role if your background includes:

  • Bachelor's degree or equivalent in software engineering or related discipline.
  • 3+ years of experience in software development and/or experience supporting applications in the cloud.
  • Advanced English level is a must.
  • Understanding of technologies used to build and operate distributed application systems.
  • Constant focus on learning new technologies, languages, architecture concepts, and industry best practices.

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid work model.
  • Culture of equality, diversity, and inclusion.
  • Wellbeing programs.
  • Learning and development opportunities.
  • Social impact initiatives.

About Thomson Reuters

We are a global business that relies on diversity of culture and thought to deliver on our goals. We seek talented, qualified employees in all our operations around the world, regardless of race, color, sex/gender, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.



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