Customer Experience Ambassador

hace 4 semanas


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo
About Us

Mission-driven and guest-focused, Marriott International is a leader in the hospitality industry with over 7,000 properties across 131 countries.

Our commitment to excellence and dedication to our guests have made us one of the most recognized and respected brands in the world.

Job Summary

We are seeking an exceptional Guest Service Expert to join our team at Courtyard Mazatlan Beach Resort

This role will provide unforgettable experiences for our guests by setting tables, communicating with the kitchen, interacting and serving guests, and cleaning work areas and supplies.

As a key member of our team, you will play a vital role in delivering outstanding customer service and ensuring that every guest feels valued and cared for.

What You Will Do
  • Set up and maintain clean and organized table settings, including linens, silverware, and glassware.
  • Communicate effectively with the kitchen team to ensure prompt delivery of orders and high-quality food presentation.
  • Interact with guests in a friendly and professional manner, taking the time to understand their needs and preferences.
  • Clean and sanitize work areas, equipment, and supplies to maintain a safe and healthy environment.
Requirements

To be successful in this role, you must:

  • Be able to stand for extended periods, move around quickly, and lift objects weighing up to 50 pounds.
  • Have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced team environment.
  • Be able to read and visually verify information, including menus and inventory reports.
  • Be committed to providing exceptional customer service and ensuring guest satisfaction.
What We Offer

We offer a competitive salary range of $25,000 - $35,000 per year, depending on experience and qualifications.

In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement savings plan, and paid time off.

About Our Team

We are passionate about creating memorable experiences for our guests and empowering our teams to deliver exceptional results.

At Courtyard, we value teamwork, innovation, and continuous learning, and we are committed to fostering a positive and inclusive work environment.



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