System Management Specialist

hace 6 días


Ciudad de México, Ciudad de México LTIMindtree Limited A tiempo completo

Job Title: System Management Specialist

About the Role:

We are seeking a highly skilled System Management Specialist to join our team at LTIMindtree Limited. As a Voice Engineer with Genesys Cloud, you will be responsible for designing, implementing, and maintaining complex voice systems.

Key Responsibilities:

  • Design and implement Genesys Cloud solutions to meet business requirements
  • Collaborate with cross-functional teams to ensure seamless system integration
  • Provide technical support to end-users and troubleshoot system issues
  • Stay up-to-date with industry trends and advancements in voice technologies
  • Develop and maintain network diagrams and documentation

Requirements:

  • Strong technical skills in Genesys Cloud, Cisco Unified Communications Manager, and Cisco Contact Center Enterprise
  • Experience with voice gateways, SIP trunking, and voice codecs
  • Knowledge of network security principles and best practices
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Preferred Qualifications:

  • Cisco certifications (CCNA Voice, CCNP Voice, CCIE Voice)
  • Experience with corporate restructuring activities
  • Knowledge of industry trends and advancements in voice technologies

What We Offer:

At LTIMindtree Limited, we offer a dynamic and challenging work environment, competitive compensation, and opportunities for professional growth and development.



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