Knowledge Management Specialist

hace 5 días


Ciudad de México, Ciudad de México careerone A tiempo completo
About the Role

We are seeking a highly skilled Knowledge Management Specialist to join our team at CareerOne. As a Knowledge Management Specialist, you will play a critical role in driving the knowledge management activation plan for our business, delivering a modern and seamless work experience.

Key Responsibilities
  • Knowledge Management: Analyze prepared data/metrics reports and produce insights to drive content curation for our knowledge domains, following current and emerging best practices.
  • Relationship Building: Establish relationships with leaders, teams, and stakeholders to advance knowledge sharing, content access, and business priorities.
  • Project Management: Act as a project manager to ensure knowledge management projects and tasks are completed on time and with high-quality results.
  • Collaboration: Contribute to activities that improve the effectiveness of knowledge sharing, engagement, and collaboration inside and outside the organization.
  • Content Management: Coordinate with other core operational functions, including Marketing, Communications, and Learning, to ensure content publishing and digital activation plans are executed and knowledge is flowing.
Requirements
  • Education: Degree in Knowledge Management, Communications, Information Technology, or a related field.
  • Experience: Specific health and/or industry experience required, e.g., health benefits, voluntary benefits, global benefits management, or US health solutions.
  • Skills: Digitally savvy, forward-thinking, curious about the future of work for knowledge management and content curation; strong collaborative decision-making, comprehensive problem-solving, and positive influencing skills with colleagues at all levels.
  • Language: English language fluency (will support clients in the USA and other countries globally).
What We Offer
  • Dynamic Work Environment: Flexible work environment and hybrid work-from-home policy.
  • Professional Development: Opportunities for continuous learning and skill development.
  • Collaborative Team: The chance to work with a talented and motivated team.


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