Client Experience Specialist
hace 5 días
JOB DUCK IS HIRING CLIENT HAPPINESS COORDINATORS
Duties and Responsibilities:
- Develop and maintain strong relationships with existing clients.
- Organize and schedule quarterly business reviews with clients.
- Create, maintain, and send client satisfaction surveys to measure possible areas of improvement.
- Provide support to client requests with friendly, accurate, and timely information.
- Perform administrative duties, such as mailing, calendaring, and telephone communication.
- Maintain client records.
- Build a rapport with clients.
Requirements:
- At least one year of experience in a related position or a related qualification.
- Advanced or native-level English skills (written and spoken).
- Client-oriented.
- Excellent interpersonal skills.
- Strong organizational skills.
- Attention to detail.
- Excellent written and verbal communication skills.
- Ability to maintain confidential information.
- Problem-solving skills.
What Job Duck Offers:
- Monthly Compensation of USD 900 - USD 1125 depending on experience.
- Paid Time Off.
- Eligible for Annual Bonuses.
- Referral Bonuses.
- 100% Remote/Home Based Position.
- Full-Time position.
- Long-Term Career Opportunity.
- Parental Leave.
- Professional Development and Training opportunities.
- Dedicated Team Member for ongoing support during employment.
Do you have your own equipment to work from home?
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