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Service Delivery Expert
hace 2 semanas
We are seeking a Service Delivery Expert to join our support team at Intugo. In this role, you will be responsible for managing escalations, establishing clear performance goals, and providing professional development opportunities.
Responsibilities:- Manage escalations received through internal teams
- Establish clear performance goals for the support team
- Provide professional development opportunities for team members
- 2+ years of experience in a technical support role
- Knowledge of technical and customer support markets for B2B infrastructure software
- Ability to establish clear performance goals and objectives
This is a full-time position with benefits.
