Ops Support Specialist
hace 2 días
The Ops Support Specialist 4 plays a vital role in providing day-to-day operations support at Citi. This entry-level position is responsible for maintaining records, storing and retrieving documents, and performing account maintenance. The team member will also serve as a liaison between operations staff, relationship managers, project managers, and clients.
Key responsibilities include:
- Completing complex assignments and resolving problems through in-depth investigation or research
- Providing team assistance, including serving as a subject matter expert and leading special projects
- Conducting basic analysis and research, as well as workflow management
- Supporting a wide array of products and services
- Communicating critical information to senior managers and mitigating organizational loss or impact, as needed
- Appropriately assessing risk when making business decisions and driving compliance with applicable laws, rules, and regulations
Requirements include:
- 1-3 years of relevant experience
- Experience working in a business office or operational environment
- Proficient computer and math skills, with a focus on complex databases and spreadsheets
- Demonstrated technical and administrative expertise
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Operations Support Specialist
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Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completoOperations Support Specialists play a vital role in ensuring the smooth operation of our business. As an Ops Support Specialist, you will be responsible for providing day-to-day operations support in alignment with Citi operations support infrastructure and processes.Key Responsibilities:Provide team assistance, including serving as a subject matter expert,...
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Operations Support Specialist
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Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completoJob SummaryThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.Key ResponsibilitiesFollow established procedures to...
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Technical Support Specialist
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Ciudad de México, Ciudad de México Nuvit Service A tiempo completoTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide top-notch assistance to our customers. As a Technical Support Specialist, you will be responsible for diagnosing and resolving software and hardware issues, as well as helping our customers install applications and programs.Key Responsibilities* Provide technical...
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Technical Support Specialist
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Ciudad de México, Ciudad de México Gigamon A tiempo completoAbout the RoleGigamon is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for delivering exceptional user support to our customers and partners.Key ResponsibilitiesProvide technical support to customers and partners through various channels, including phone, email, and...
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Senior Support Specialist
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Technical Support Specialist
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Customer Support Specialist
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Ciudad de México, Ciudad de México Lionbridge A tiempo completoJob Title: Customer Support SpecialistLocation: Mexico City, MexicoEmployment Type: Full-Time On-SiteCompany: Lionbridge GamesAbout Us: Lionbridge Games is a team of forward thinkers, passionate gamers, and detail-oriented experts. We deliver the gaming experiences services and gamers envision, without compromise.**Job Summary**:We are seeking a highly...
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Technical Support Specialist
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Technical Support Specialist
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Ciudad de México, Ciudad de México FIS A tiempo completoJob SummaryFIS is seeking a highly experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers.Key ResponsibilitiesRespond to complex technical issues and provide timely resolutionsCollaborate with design engineering and software...
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Technical Support Specialist
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Ciudad de México, Ciudad de México Wipro A tiempo completoJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Wipro. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. Key Responsibilities: Troubleshoot hardware and software issues Provide technical support via phone, email, or chat Collaborate with internal...
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IT Support Specialist
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Naucalpan de Juárez, México Sybex Support Services Llc A tiempo completoJob SummaryWe are seeking a skilled IT Support Specialist to join our team at Sybex Support Services Llc. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and collaborating with other IT teams to ensure seamless service delivery.Key ResponsibilitiesProvide...
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Technical Support Specialist
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Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support SpecialistMexico City, MexicoDatadog's Technical Solutions team is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key...
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Technical Support Specialist
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Ciudad de México, Ciudad de México Avaya A tiempo completoAbout the OpportunityWe are seeking a highly skilled Technical Support Specialist to join our team at Avaya. As a Technical Support Specialist, you will be responsible for providing onsite support of systems in production subsystems and/or software and/or hardware applications to customers or field personnel using remote and telephone diagnostic...
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Support Specialist
hace 6 días
Ciudad de México, Ciudad de México Indrive A tiempo completoIndrive is seeking a highly motivated and dedicated Technical Support Specialist to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer support.Key responsibilities include:• Continuous improvement of customer support processes to ensure quick and high-quality service to customers.•...
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Support Specialist
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Ciudad de México, Ciudad de México BetterCloud A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at BetterCloud. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring they get the most out of our SaaS Operations platform.Key ResponsibilitiesField a wide range of questions and concerns from...
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Technical Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key Responsibilities:Engage with...
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Technical Support Specialist
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Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support SpecialistMexico City, MexicoWe are seeking a skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key Responsibilities:Engage...
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Technical Support Specialist
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Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support SpecialistAt Datadog, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you'll be responsible for providing top-notch technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key Responsibilities:Engage with...
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Java L2 Support Specialist
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Ciudad de México, Ciudad de México Bounteous A tiempo completoJob Title: Java L2 Support SpecialistBounteous x Accolite is seeking a highly skilled Java L2 Support Specialist to join our team. As a Java L2 Support Specialist, you will be responsible for providing technical support for Java applications, identifying and resolving complex issues, and collaborating with cross-functional teams to ensure seamless delivery...
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IT Support Specialist
hace 20 horas
Ciudad de México, Ciudad de México Syncreon Consulting A tiempo completoJob Title: IT Support SpecialistJob Summary:We are seeking an IT Support Specialist to join our team at Syncreon Consulting. The ideal candidate will have experience in IT Service Desk, handling calls or chat support, and troubleshooting EUC or Desktop issues, as well as Office 365 products.Key Responsibilities:Provide IT support to employees via phone,...