Sales Representative

hace 1 mes


Xico, México Medical Departures Inc. A tiempo completo

About Us:

Medical Departures Inc. is the world leader in finding and booking global doctors & dentists with a network of over 6,000 clinics/hospitals and more than 10,000 doctors/dentists in 29 countries.

We are a fully remote company with a team of over 50 members spread throughout Latin America, Europe, Africa, and Asia.

Compensation:

Starting salary: $8,000 USD

Commission:

5% for all revenue over base salary, with no maximum limit

Benefits:

100% remote work, healthcare allowance, mobile & internet allowance, unlimited sick & vacation days, maternity/paternity benefits

Hiring Status: Contractor (Full Time)

Probation: 3 months (60 days)

Location/ Base: Work from home (LATAM/APAC/EU)

About the Role:

Responsibilities:

Source new sales opportunities through inbound lead follow-up and coverage on all front lines (phone/chat/live chat/social media)

Provide customer-centric approach by helping patients with their inquiries and needs, offering promotions to help patients save money on medical or dental treatment

Follow established SLAs

Collaborate with other Jr & Sr. inside sales team members to achieve company sales goals

Meet sales targets as assigned by Management

Material call/WhatsApp follow-up with each patient (pre/post-VIP) with a +95% compliance rate to assure appointment attendance and sales targets

Daily tracking and monitoring of Sales funnel, conversions, and projections

Respond swiftly and courteously to customer inquiries or complaints

Upsale patients by recommending higher-value dental or medical treatments

Coordinate with other departments (Sales managers, Marketing department, Content Department, Supply department)

Record details of inquiries, comments, and complaints

Log and track all leads through our CRM (Zoho)

Build a strong sales pipeline by following up on cold leads and referrals for future bookings

Work within the agreed schedule (available to work on weekends if required)

Attend training and coaching sessions as required



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