Sales Representative
hace 1 mes
About Us:
Medical Departures Inc. is the world leader in finding and booking global doctors & dentists with a network of over 6,000 clinics/hospitals and more than 10,000 doctors/dentists in 29 countries.
We are a fully remote company with a team of over 50 members spread throughout Latin America, Europe, Africa, and Asia.
Compensation:
Starting salary: $8,000 USD
Commission:
5% for all revenue over base salary, with no maximum limit
Benefits:
100% remote work, healthcare allowance, mobile & internet allowance, unlimited sick & vacation days, maternity/paternity benefits
Hiring Status: Contractor (Full Time)
Probation: 3 months (60 days)
Location/ Base: Work from home (LATAM/APAC/EU)
About the Role:
Responsibilities:
Source new sales opportunities through inbound lead follow-up and coverage on all front lines (phone/chat/live chat/social media)
Provide customer-centric approach by helping patients with their inquiries and needs, offering promotions to help patients save money on medical or dental treatment
Follow established SLAs
Collaborate with other Jr & Sr. inside sales team members to achieve company sales goals
Meet sales targets as assigned by Management
Material call/WhatsApp follow-up with each patient (pre/post-VIP) with a +95% compliance rate to assure appointment attendance and sales targets
Daily tracking and monitoring of Sales funnel, conversions, and projections
Respond swiftly and courteously to customer inquiries or complaints
Upsale patients by recommending higher-value dental or medical treatments
Coordinate with other departments (Sales managers, Marketing department, Content Department, Supply department)
Record details of inquiries, comments, and complaints
Log and track all leads through our CRM (Zoho)
Build a strong sales pipeline by following up on cold leads and referrals for future bookings
Work within the agreed schedule (available to work on weekends if required)
Attend training and coaching sessions as required
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