Genesys Sales Operations Analyst

hace 2 meses


Ciudad de México, Ciudad de México Genesys A tiempo completo
Key Responsibilities

The Sales Operations Analyst plays a crucial role in the Revenue Operations team, acting as a business partner to sales leaders throughout the Latin America organization. As the key operational point of contact in the region, this role is responsible for:

  • Business Analytics: Track and analyze key metrics, including deal bookings, quota attainment, and forecast accuracy. Participate in weekly sales forecast calls and associated reporting for sales management.
  • Revenue Operations Excellence: Work with leaders to drive globally consistent cadence schedules and ensure Salesforce hygiene. Support Revenue Operations Specialists with field process issues and booking issues as needed.

Key Skills and Requirements

  • Business Analytics: Advanced proficient in Excel, leveraging PowerBI, advanced formulas, pivot tables, and modeling experience.
  • Revenue Operations Excellence: Strong attention to detail and ability to work cross-culturally within and across business units.

About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale.

As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.



  • Ciudad de México, Ciudad de México Genesys A tiempo completo

    About the RoleWe are seeking a highly skilled Chief Commercial Sales Strategist to join our team at Genesys. As a Senior Account Executive, Commercial Sales, you will be responsible for developing and implementing a comprehensive strategy that maximizes revenue growth for our entire suite of products through managing direct sales in the West Sales...


  • Ciudad de México, Ciudad de México Genesys A tiempo completo

    Job Summary:As an Enterprise Sales Director at Genesys, you will be responsible for developing and implementing a comprehensive account plan and strategy that maximizes revenue growth for the entire Genesys suite of products.The ideal candidate will have a proven track record in software sales, leadership skills to lead a sales engagement, and the ability to...


  • Ciudad de México, Ciudad de México Genesys A tiempo completo

    Job OverviewWe are seeking an experienced Sales Development Representative to join our team at Genesys. As a critical function in driving the growth of our business, this role will involve generating quality new business pipeline to support our product-led growth motion, GCNow.The ideal candidate will be a driven and motivated self-starter with a passion for...


  • Ciudad de México, Ciudad de México Genesys A tiempo completo

    About the Role:">We are seeking an experienced Senior CX Account Manager to join our team in Mexico City, responsible for developing and implementing comprehensive account plans and strategies that maximize revenue for Genesys suite of products.The ideal candidate will have a proven track record in software sales, with leadership skills to lead sales...


  • Ciudad de México, Ciudad de México Genesys A tiempo completo

    Genesys is seeking a seasoned Strategic Enterprise Account Director to lead our sales efforts in Mexico City. As a key member of our team, you will be responsible for developing and implementing comprehensive account plans that drive revenue growth and customer satisfaction.We estimate the annual salary for this role to be around $120,000-$150,000, depending...


  • Ciudad de México, Ciudad de México Genesys A tiempo completo

    Unlock Your Potential as a Senior Enterprise Account Director at GenesysWe empower over 8,000 organizations in more than 100 countries to deliver exceptional customer experiences.$140,000 - $180,000 annual salaryJob Description:Develop and implement comprehensive account plans to drive revenue growth for the Genesys suite of products.Act as an influencer,...

  • Executive Assistant

    hace 1 mes


    Ciudad de México, Ciudad de México Genesys A tiempo completo

    About the RoleWe are seeking an experienced Executive Assistant - Office Manager to join our team in Mexico. The successful candidate will provide administrative support to our local leaders and teams, ensuring seamless office operations and procedures.Job SummaryThe Executive Assistant - Office Manager is responsible for coordinating office activities,...


  • Ciudad de México, Ciudad de México Genesys A tiempo completo

    At Genesys, we empower organizations to deliver exceptional customer experiences that drive loyalty and business outcomes. As a Senior Business Development Representative, you will play a critical role in generating qualified opportunities for our sales team through inbound and outbound efforts.About the RoleThe ideal candidate will serve as the main point...


  • Ciudad de México, Ciudad de México Genesys Telecommunications Laboratories S.deR.L C.V.(Mexico) A tiempo completo

    Senior Account Director, EnterpriseGenesys Telecommunications Laboratories S.deR.L C.V.(Mexico) is seeking a highly skilled and experienced Senior Account Director to lead our enterprise sales efforts in Mexico City. This is a full-time opportunity that requires strong leadership skills, excellent communication abilities, and a proven track record of success...


  • Ciudad de México, Ciudad de México Genesys A tiempo completo

    Role OverviewWe are seeking a seasoned Senior Regional Sales Manager to lead our Enterprise Solutions team in the Latam region. As a key member of our sales leadership, you will be responsible for driving revenue growth, building high-performing teams, and executing strategic sales plans.

  • OPEX Operations Analyst

    hace 2 semanas


    Ciudad de México, Ciudad de México Eaton A tiempo completo

    Job Title: OPEX Operations AnalystAbout the Role:We are seeking a skilled OPEX Operations Analyst to join our team at Eaton's Corporate Sector division. As an OPEX Operations Analyst, you will play a key role in analyzing and improving operational processes to optimize efficiency and reduce costs.Key Responsibilities:- Analyze business processes to identify...


  • Ciudad de México, Ciudad de México Adenza A tiempo completo

    Adenza is a leading provider of end-to-end trading, treasury, risk management, and regulatory compliance platforms. Our mission is to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions.The Sales Operations team plays a crucial role in enabling Adenza's Global Sales leadership team to make timely and sound...

  • Business Analyst

    hace 7 días


    Ciudad de México, Ciudad de México Citigroup Inc. A tiempo completo

    Job OverviewThe Operations Support Analyst 2 is an intermediate-level position responsible for providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.


  • Ciudad de México, Ciudad de México Payjoy A tiempo completo

    At PayJoy, we're dedicated to helping under-served customers achieve financial stability and success. Our mission-first approach has enabled us to bring billions of dollars in credit to 12 million customers, while maintaining strong profitability and sustainability.The Partnership Insights and Sales Operations Analyst plays a critical role in driving...


  • Ciudad de México, Ciudad de México Tbwa ChiatDay Inc A tiempo completo

    Senior Revenue Operations Analyst for Financial InstitutionsWe are seeking a highly analytical and driven Senior Revenue Operations Analyst to join our team. As part of the Revenue Operations team, you will work closely with Business Development Managers, Business Analysts, and Marketing to ensure that our Business Development opportunities are accurately...


  • Ciudad de México, Ciudad de México Genesys A tiempo completo

    About UsAt Genesys, we foster a collaborative environment where employees can thrive and make their mark. We empower our team members to take ownership of their work and deliver exceptional results.The RoleWe are seeking a highly motivated Sales Development Representative to join our team. As an SDR, you will play a critical role in generating quality new...


  • Ciudad de México, Ciudad de México Indie Campers A tiempo completo

    About Indie CampersWe are a high-growth company expanding our RV Sales operations across North America and Asia-Pacific.


  • Ciudad de México, Ciudad de México Payjoy A tiempo completo

    About PayJoyPayJoy is a mission-driven financial service provider dedicated to empowering under-served customers in emerging markets to achieve financial stability and success.This role supports the company's goal by ensuring seamless integration, optimization, and effective utilization of the sales CRM and its integrations with other relevant...


  • Ciudad de México, Ciudad de México SalesCode A tiempo completo

    About SalesCode.ai:We are a pioneering Sales-Tech company that harnesses AI to drive sales upliftment for top global brands. With a strong presence in 16+ countries across Asia, Europe, and LATAM, we have established ourselves as a trusted partner for Large Consumer Goods (CPG) companies seeking to revolutionize their sales strategies.Our mission is to...


  • Ciudad de México, Ciudad de México Polyfil A tiempo completo

    Alleima USA LLC seeks a highly motivated Sales Operations Representative to join our team in Tlalnepantla, Mexico. About the RoleThe Sales Operations Representative will be responsible for the day-to-day sales activities, responding to customer inquiries of varying complexity, developing offers, and entering and maintaining orders.This role handles RFQs for...