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Customer Support Americas Finance Director
hace 2 meses
We are seeking a highly skilled and experienced Financial Manager to lead our Customer Support organization in the Americas region. As a key member of our finance team, you will be responsible for providing strategic financial guidance and support to our business leaders, ensuring the financial success of our operations.
Key Responsibilities- Lead a team of 6 direct reports and coordinate the finance execution of 5 indirect reports.
- Operational success and strategic alignment for the Americas Markets with the organizational functions (category, Supply Chain, Field and channel, Customer care).
- Fully accountable for the success of the markets COS, policy and compliance, drive the direction and execution.
- Key advisor to executive management in influencing the strategic decisions.
- Leads complex financial analysis for Americas Markets covering both Managed Services and Lifecycle GBUs, exercising a strong understanding of the business to determine the best method for achieving objectives.
- Coordinates the E2E financial support and drives the proper execution of CS commitment for direct or indirect areas of controls.
- Ensures the accuracy and timeliness of financial deliverables (MEC, Flash, Budget, Quota) and analysis to the business.
- Provides leadership and recommendation during implementation of new business models, new services offering.
- Be a strong advisor to executive management.
- Maintains the culture of "Best in Class" finance team support.
- Couches and develops the team.
- Advanced degree strongly preferred.
- Typically 10+ years of experience in a finance function.
- Typically 2+ years of supervisory and/or leading a project team experience.
- Superior understanding of accounting principles and financial analysis.
- Superior analytical skills.
- Excellent business acumen.
- Strong ability to work in a multi-dimension and complex environment.
- Excellent people management skills, including managing teams across countries.
- Excellent communication skills, catered to a wide variety of audiences.
- Excellent consulting, influence, and negotiation skills.
- Excellent multi-tasking and prioritization skills.
