Strategic Customer Experience Lead

We are seeking a seasoned Customer Experience Lead to join our team at Qualtrics. As a key member of our Customer Experience (CX) Professional Services team, you will play a pivotal part in our success by leading the design and delivery of impactful customer experience programs. You will contribute to the initial onboarding experience, build lasting client...

About the Role:We are seeking a highly skilled Digital Customer Experience and Engagement Strategist to lead our customer experience and engagement strategy aligned to business objectives with a strong focus on customer needs.Key Responsibilities:Build omnichannel strategies that effectively support product strategiesLead channel strategy ensuring channel...

We are seeking a highly skilled Strategic Solutions Lead to join our team at Albo. As a key member of our Customer Service team, you will be responsible for leading the strategic solutions that improve our customer experience.Key responsibilities include:Understanding the main pain points of our clients through our CRM and quantitative analysis.Defining the...

About the RoleWe're seeking an experienced Strategic Enterprise Customer Success Lead to join our team at Menlo Ventures. This is a senior-level role that requires strong leadership and customer success skills.Job DescriptionAs a Strategic Enterprise Customer Success Lead, you will be responsible for driving the success of our clients by providing...

At Lyft, our mission is to provide exceptional transportation experiences. To achieve this, we rely on our team members to drive outstanding customer outcomes. The Support Escalations Team Lead plays a crucial role in ensuring their team consistently meets its goals.This role involves leading and managing a team, providing strategic direction, ongoing...

Job SummaryWe are seeking a talented Strategic Commercial Lead to join our team at Eli Lilly And Company. As a key member of our commercial organization, you will be responsible for developing and executing strategic plans to drive business growth and improve customer relationships.About the RoleIn this role, you will lead the management of private accounts,...

Job OverviewAt Amazon, we are seeking a seasoned sales professional to join our team as a Strategic Customer Engagements (SCE) Deal Lead. This role presents an exceptional opportunity to engage with AWS customers on strategic opportunities, drive business growth, and establish Amazon as their trusted cloud technology provider.About the RoleThis highly...

Role OverviewAt Factorial, we're looking for a Team Lead to spearhead our mission of creating the highest satisfaction levels for our Portuguese customers at every touchpoint. As a key member of our Portuguese Customer Experience team, you will report directly to the Director of Account Management and collaborate with other Area Managers to drive business...

Job Title: Customer Experience ManagerAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Cisco Systems. As a key member of our customer success organization, you will play a pivotal role in driving the successful adoption and utilization of our technologies and services within our customer organizations, leading to...

Role OverviewAs a key member of the Oracle team, you will play a pivotal role in delivering exceptional customer experiences, fostering long-lasting relationships, and driving business growth.Key ResponsibilitiesLead the management of customer contracts, ensuring timely delivery and effective support within agreed budgetary constraints.Develop and maintain...

Job SummaryAmazon Web Services Mexico S. De R.L. De C.V. is seeking a highly skilled Senior Customer Practice Lead to join our team. As a key member of our Professional Services team, you will be responsible for leading customer programs that accelerate business outcomes.About the RoleThe ideal candidate will have a strong background in management consulting...

About the OpportunityWe are seeking a seasoned Strategic Account Manager Lead to drive long-term growth and relationships with our esteemed clients.Key Responsibilities:Develop and maintain effective working relationships with key clients, ensuring their strategic needs are met and exceeded.Collaborate with internal teams to provide voice of customer...

**Customer Experience Program Leadership Opportunity**We are seeking a seasoned program leader to drive strategic initiatives that enhance customer satisfaction and operational excellence in Latin America.As a Delivery Customer Experience Program Leader, you will leverage your expertise in technology and customer behavior to create seamless, engaging...

At OpenTable, a leader in the hospitality industry with 23+ years of experience, we're passionate about delivering exceptional customer experiences. As a Customer Experience Assurance Supervisor, you'll play a critical role in ensuring our customers receive the best possible service.We're seeking an experienced supervisor to lead our CX Assurance team,...

**Job Overview**We are seeking a Senior Service Manager to lead our Customer Excellence practice. As a key member of our team, you will be responsible for developing and owning the service excellence strategy, with a focus on improving customer satisfaction, quality, and stability.You will promote active, strategic customer engagement at the highest...

Johnson & Johnson is actively seeking a Strategic Customer Group Director to lead the company’s business development efforts in Mexico. This role is a critical part of our commercial strategy, and we are looking for a seasoned executive to drive growth and innovation in the region.The Strategic Customer Group Director will be responsible for leading the...

About UsCapital One is a leading financial institution that aims to revolutionize the way people manage their money. We're committed to creating innovative and sustainable customer experiences through technology.Job SummaryWe're seeking a highly experienced Senior Digital Product Manager to lead our Customer Experience Innovation team. As a key member of our...

We are seeking an experienced Strategic Project Lead to manage large-scale, high-risk consulting projects for our clients.The successful candidate will have the ability to lead cross-functional teams and ensure timely delivery of defined project outputs while adhering to project management methodologies.Key responsibilities will include:Defining appropriate...

About the RoleAs a Senior Digital Customer Experience Manager at Shuttlerock Limited, you will be responsible for ensuring customer success and growth through strategic account management.

About SandozWe are a global pharmaceutical leader, committed to pioneering access to medicines for people worldwide.Job SummaryA competitive salary of $120,000 - $180,000 per annum is available for the right candidate. We seek an experienced Strategic Procurement Excellence Lead to join our team and drive operational efficiency across our global...