Oracle Support Specialist

hace 2 semanas


Zapopan, Jalisco, México Oracle A tiempo completo

Job Summary

As a member of the Oracle Support organization, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. Your primary focus will be on resolving technical customer inquiries via phone and electronic means, while serving as an advocate for customer needs.

Key Responsibilities

  • Provide technical support and solutions to customers for Oracle products, including JD Edwards EnterpriseOne.
  • Act as a primary point of contact for customers, OEMs, and VARs for resolution of technical issues.
  • Develop and maintain in-depth knowledge of Oracle products, including JD Edwards EnterpriseOne.
  • Collaborate with internal teams to provide advice and assistance on diverse customer situations and escalated issues.

Requirements

  • University degree in a technical field or equivalent experience.
  • 4+ years of relevant experience, preferably 2+ years on JD Edwards EnterpriseOne.
  • Functional knowledge of one or more JDE modules (Manufacturing, Distribution, Finance, HCM).
  • Understanding of JDE architecture and technical knowledge of databases, operating systems, XML, Java, or other related technologies.
  • Strong functional troubleshooting skills and ability to handle multiple priorities effectively.

What We Offer

As a Sr. Support Engineer at Oracle, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and make a meaningful impact on our customers' success.



  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job DescriptionJob Title: ERP Technical SpecialistJob Summary:We are seeking an experienced ERP Technical Specialist to join our Oracle Support team. As a key member of our team, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and resolving customer complaints in a timely and professional manner.Key...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job Title: Oracle Integration SpecialistOracle is seeking a highly skilled Oracle Integration Specialist to join our team. As an Oracle Integration Specialist, you will be responsible for designing, implementing, and deploying Oracle Integration Cloud (OIC) solutions for our clients.Key Responsibilities:Design and develop OIC solutions to meet client...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job Summary: We are seeking a skilled Technical Support Specialist to join our Oracle SaaS Cloud Central team. As a Technical Support Specialist, you will be responsible for providing post-sales technical support for all SaaS Cloud Administrative activities, including environment refreshes, planned and unplanned outages, and SaaS Cloud Portal features and...

  • Oracle Support Specialist

    hace 2 semanas


    Zapopan, Jalisco, México Oracle A tiempo completo

    Job SummaryAs a member of the Oracle Support organization, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. Your primary focus will be on resolving technical inquiries and issues related to the use of Oracle products, including JD Edwards EnterpriseOne.Key ResponsibilitiesProvide technical support to...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job Title: Oracle Integration SpecialistOracle is seeking a highly skilled Oracle Integration Specialist to join our team. As an Oracle Integration Specialist, you will be responsible for designing, implementing, and deploying Oracle Integration Cloud (OIC) solutions for our clients.Key Responsibilities:Design and develop OIC solutions to meet client...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job Title: Oracle PeopleSoft HCM Technical Support SpecialistAbout the Role:As a key member of the Support organization at Oracle, you will play a critical role in delivering post-sales support and solutions to our customer base. Your primary focus will be on resolving post-sales non-technical customer inquiries via phone and electronic means, as well as...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job DescriptionAs a Database Support Specialist at Oracle, you will play a critical role in providing proactive support to our customers, ensuring they receive high-quality resolution to technical issues. Your expertise in Oracle Database technology will enable you to identify, analyze, and troubleshoot complex problems, providing timely and effective...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide technical support to...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    As a Technical Support Specialist with Oracle, you will be the primary point of contact for customers, OEMs, and VARs for resolving issues related to the installation, maintenance, and use of Oracle products. To succeed in this role, you should have a good understanding of many Oracle products and in-depth knowledge of several products and/or...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job SummaryWe are seeking a highly skilled Database Support Specialist to join our team at Oracle. As a key member of our support team, you will be responsible for providing technical assistance to our customers, ensuring timely resolution of technical issues, and developing strategies to prevent future problems.Key ResponsibilitiesProvide proactive support...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job SummaryAs a Technical Support Specialist at Oracle, you will be responsible for delivering exceptional post-sales support and solutions to our customers. This involves resolving technical customer inquiries via phone and electronic means, as well as providing guidance on the use and troubleshooting of our Electronic Support Services.Key...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    **Job Summary**Oracle is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the primary point of contact for customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance, and use of Oracle...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Technical Support Role at OracleAs a member of the Oracle Support organization, you will be responsible for delivering post-sales support and solutions to our global customer base. This involves resolving technical customer inquiries via phone and electronic means, as well as facilitating customer relationships with Support and providing advice and...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job DescriptionAs a Database Support Specialist at Oracle, you will play a critical role in providing proactive support to our customers, ensuring they receive high-quality resolution to technical issues. Your expertise in Oracle Database technology will be essential in identifying and resolving complex problems, and providing advice on product features and...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Oracle. As a key member of our support team, you will be responsible for providing technical assistance to customers, OEMs, and VARs for issues related to the installation, maintenance, and use of Oracle products.Key Responsibilities:Provide technical support...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    At Oracle, we are seeking a skilled Technical Support Specialist to join our esteemed CX Commerce Product Support team. As a member of this highly regarded group, you will be responsible for delivering world-class support to our customers, partners, and development integrators across the globe.Your primary focus will be to provide technical interface support...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Technical RequirementsWe are seeking a skilled Technical Support Specialist to join our team in Guadalajara, Mexico. The ideal candidate will have a minimum of 3 years of experience working as an IT Service Desk analyst and a proven track record of diagnosing and resolving general technical issues.Key ResponsibilitiesAs a Technical Support Specialist, you...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    At Oracle, we are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will be responsible for providing excellent customer service and technical support for our SaaS products.Key Responsibilities:- Troubleshoot and resolve complex techno-functional problems on SaaS products.- Maintain a high level of techno-functional...

  • Oracle Database Engineer

    hace 2 semanas


    Zapopan, Jalisco, México Oracle A tiempo completo

    As a key member of the Oracle Support team, you will play a critical role in providing technical support to our customers. Your expertise in Oracle Database technology will enable you to troubleshoot and resolve complex issues, ensuring high-quality service delivery.Responsibilities:Communicate with customers via various channels to understand their...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Job Title: Oracle WebLogic SpecialistAbout the Role:We are seeking a highly skilled Oracle WebLogic Specialist to join our team. As a key member of our Cloud Infrastructure team, you will be responsible for delivering high-quality technical results to our customers. Your expertise in WebLogic Server will enable you to design and implement technical solutions...