Customer Transformation Lead

hace 3 semanas


Xico, México Amazon Web Services Mexico S. De R.L. De C.V. A tiempo completo
Job Description

Amazon Web Services Mexico S. De R.L. De C.V. is seeking a highly skilled Customer Transformation Lead to join our team. As a key member of our Professional Services team, you will be responsible for leading customer journeys that accelerate business outcomes.

Key Responsibilities:

  • Develop and execute long-term strategic customer transformation roadmaps, driving ProServe and Platform bookings in the near term.
  • Lead business outcomes leveraging strong verbal communication skills and the ability to articulate accelerated customer outcomes through cloud technologies.
  • Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales).
  • Establish Executive relationships across Technology & Business groups, executive sponsorship of programs.
  • Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.
  • Deliver on annual bookings targets, negotiating and closing deals structured to align key customer goals and AWS Professional Services business objectives.
  • Support scale through shared learnings and mechanisms across the Professional Services sales team.

About the Team:

Amazon Web Services (AWS) Professional Services is a global team of cloud experts helping our customers succeed, no matter what type of work they do. We're a passionate group of strategic thinkers who anticipate our customers' needs so we can deliver the right technologies and services at scale.

What We Offer:

  • A dynamic and inclusive team culture that empowers us to be proud of our differences.
  • Endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional.
  • A work-life balance that allows you to achieve success at work without sacrificing your personal life.

Requirements:

  • 7+ years of external or internal customer-facing, complex, and large-scale project management experience.
  • Industry experience in Financial Services, Telecom, or Retail industries.
  • Experience with selling large-scale consulting/professional services with recurring revenue from accounts/territory.
  • Business development experience, including complex agreements and familiarity with compliance & security standards across the enterprise IT landscape.
  • Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion.


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