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Print Service Representative

hace 2 meses

Cuautitlán Izcalli, México Xerox Corporation A tiempo completo

About Xerox Holdings Corporation
Xerox has been redefining the workplace experience for over 100 years. We've expanded our leadership in office and production print technology into software and services to power today's workforce sustainably. Our business solutions and financial services are designed to make every day work better for clients, regardless of where that work is being done.

Job Objective:
Xerox is seeking a skilled professional to join our team as a Print Service Representative. As a key member of our service delivery team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our print services.

Key Responsibilities:
• Provide technical support and troubleshooting for print-related issues
• Collaborate with cross-functional teams to resolve customer complaints and concerns
• Develop and maintain strong relationships with customers to ensure their needs are met
• Stay up-to-date with the latest print technology and services to provide expert advice to customers

Requirements:
• 2+ years of experience in a customer-facing role
• Strong technical knowledge of print services and technology
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize multiple tasks