Customer Service Representative
hace 4 semanas
Job Summary
We are seeking a highly skilled and motivated Customer Service Representative to join our team at FedEx Express Latin America and Caribbean Division. As a key member of our front-line operations, you will be responsible for providing exceptional customer service, resolving issues, and promoting our products and services.
Key Responsibilities
- Provide over-the-counter customer service, answering questions and resolving issues in a timely and professional manner.
- Assist customers with tracing packages, checking labels, and ensuring compliance with customs documentation.
- Collaborate with the fulfillment team to optimize branch profitability and resource allocation.
- Responsible for opening and closing the branch, maintaining a clean and organized work area, and ensuring customer service standards are met.
- Develop and provide solutions to customer problems, ensuring an excellent customer experience.
- Follow commercial and administrative processes, communicating with relevant areas and safeguarding company values.
Requirements
- High School degree or equivalent.
- Proficiency in English.
- Two years of experience in customer service, with a focus on sales and cash management.
- Knowledge of FedEx SCS Warehouse operations and key customer requirements.
- Ability to lift 75 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment.
- Accuracy, attention to detail, planning, and organizing skills.
- Interpersonal, problem-solving, and communication skills.
Why Join Us?
FedEx is a world-class company, consistently recognized as a great place to work, a technology innovator, and one of the world's most admired and respected companies. We offer a dynamic and inclusive work environment, opportunities for growth and development, and a commitment to social responsibility.
-
Customer Service Representative
hace 1 mes
Cuautitlán Izcalli, México Mccormick & Company A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at McCormick & Company. As a key member of our customer service team, you will be responsible for providing exceptional customer service and order management while maintaining strong professional relationships with assigned customers, sales and supply chain teams, and external...
-
Customer Service Representative
hace 15 horas
Cuautitlán Izcalli, México Fedex Express Lac A tiempo completoAbout UsFedEx Express Latin America and Caribbean Division is a world-class company widely recognized for its exceptional service and commitment to excellence. We are proud to be consistently named among the World's most valuable and admired brands, earning awards such as Fortune's World Most Admired Companies (14th) and Best Places to Work (15th). Our...
-
Cuautitlán Izcalli, México Fedex Lac A tiempo completoJoin FedEx Lac as a Customer Service Representative and take your customer service skills to the next level.We are seeking an experienced representative who can provide exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.About the Role:This is a fantastic opportunity for a motivated individual who enjoys working in a...
-
Customer Service Specialist
hace 3 semanas
Cuautitlán Izcalli, México FedEx A tiempo completoJob Description:As a Customer Solutions Representative at FedEx, you will play a critical role in delivering exceptional customer service and support to our valued clients. You will be responsible for providing proactive and personalized service, analyzing and resolving ongoing service problems, and serving as the primary point of contact for top...
-
Customer Service Representative
hace 1 mes
Cuautitlán Izcalli, México FedEx A tiempo completoAs a Customer Service Representative at FedEx, you will be the first point of contact for our customers, answering their calls and resolving any issues they may have. You will also provide call status updates, open traces, and offer general information about our products and services. In addition, you will have the opportunity to generate revenue by offering...
-
Customer Service Representative Associate
hace 16 horas
Cuautitlán Izcalli, México Fedex Lac A tiempo completoJob DescriptionThis role involves providing specialized, enhanced, proactive service to top accounts as a key point of contact. The Customer Service Representative Associate will analyze and resolve ongoing service problems for top accounts, provide priority assistance for their requests, and respond to customer inquiries in a timely and efficient...
-
Customer Solutions Representative Associate
hace 1 mes
Cuautitlán Izcalli, México Fedex Group A tiempo completoJob DescriptionAs a Customer Solutions Representative Associate at FedEx Group, you will play a critical role in delivering exceptional customer service and support to our valued clients. This position involves interacting with customers through various channels, including online and telephone contact, to resolve their queries and concerns in a timely and...
-
Customer Solutions Representative
hace 1 mes
Cuautitlán Izcalli, México FedEx A tiempo completoJob Summary:FedEx is seeking a highly skilled Customer Solutions Representative to provide exceptional service to our top accounts. As a key member of our team, you will be responsible for analyzing and resolving ongoing service problems, serving as a direct contact for top accounts, and providing priority assistance for their requests.Key...
-
Customer Solutions Representative
hace 4 semanas
Cuautitlán Izcalli, México Fedex Group A tiempo completoJob Summary:As a Customer Solutions Representative at FedEx Group, you will be responsible for providing exceptional customer service and support to our valued clients. This role involves working closely with customers to understand their needs and preferences, and providing tailored solutions to meet their requirements.Key Responsibilities:• Provide...
-
Customer Service Representative
hace 6 días
Cuautitlán Izcalli, México FedEx A tiempo completoAbout FedExFedEx is a world-renowned company, consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.As a reputable player in the logistics industry, we pride ourselves on our commitment to excellence, innovation and customer satisfaction.A Career with FedExWe are honored to be...
-
Customer Solutions Representative
hace 4 semanas
Cuautitlán Izcalli, México Fedex Lac A tiempo completoIn this role, you will be the primary point of contact for top accounts, providing exceptional customer service and resolving complex issues in a timely and efficient manner.Key Responsibilities:Provide specialized service to top accounts, analyzing and resolving ongoing service problems.Serve as direct contact for top accounts, providing priority assistance...
-
Customer Solutions Representative Associate
hace 4 semanas
Cuautitlán Izcalli, México Fedex Lac A tiempo completoInvolves online and telephone contact with external/internal customers within functional area and completing any related administration. Associate levels may complete some tasks under guidance and may have responsibility for less complex tasks.**Key Responsibilities:**Provide specialized, enhanced, pro-active service to top accounts.• Analyze and resolve...
-
Telecom Sales Representative for Movistar Module
hace 6 días
Cuautitlán Izcalli, México GRUPO BENBER A tiempo completoJob Title: Telecom Sales Representative for Movistar ModuleDescription:Grupo Benber is seeking an extroverted, friendly, intelligent, and sales-oriented person to join their team as a Telecom Sales Representative for Movistar Module in retail departmental chains. If you enjoy the world of telecommunications and customer service, this opportunity is for...
-
Customer Service Representative
hace 3 semanas
Cuautitlán Izcalli, México Cronoshare A tiempo completoKey Responsibilities:• Respond to customer inquiries and resolve issues in a timely and professional manner.• Communicate effectively with customers to understand their needs and provide solutions.• Work collaboratively with the team to achieve customer satisfaction and loyalty.• Stay up-to-date with company policies and procedures to ensure accurate...
-
Customer Solutions Expert
hace 7 días
Cuautitlán Izcalli, México FedEx A tiempo completoAbout FedExFedEx is widely recognized as a world-class company, consistently named among the World's most valuable and admired brands.Estimated Salary: $65,000 - $90,000 per yearJob DescriptionOverview:We are seeking a highly skilled Customer Solutions Expert to join our team. As a key member of our customer-facing department, you will be responsible for...
-
Cuautitlán Izcalli, México Franslux Sa De Cv A tiempo completoReúnete con la innovaciónEn Franslux Sa De Cv, nos esforzamos por ser una compañía líder en el mercado, conocida por nuestra dedicación a la excelencia y la innovación en cada uno de nuestros procesos. Estamos buscando un Asistente de Inventarios y Customer Service Senior para unirse a nuestro equipo.Sobre la posiciónEl/la Asistente de Inventarios y...
-
Professional Account Services Representative
hace 1 mes
Cuautitlán Izcalli, México Under Armour A tiempo completoJob SummaryWe are seeking a highly motivated and detail-oriented Professional, Account Services to join our team at Under Armour. As a key member of our customer service team, you will be responsible for managing the customer service aspects of our highest volume accounts.Key ResponsibilitiesAnalyze customer fill rates and independently problem solve for...
-
Cuautitlán Izcalli, México FedEx A tiempo completo**About the Role**As a Client Service Representative at FedEx, you will be responsible for answering national calls, resolving customer issues, and providing accurate information about our products and services.**Key Responsibilities**Respond to customer inquiries and resolve issues in a timely and professional mannerProvide accurate and up-to-date...
-
Account Service Manager
hace 2 semanas
Cuautitlán Izcalli, México Under Armour A tiempo completoEmpower Revenue Growth and Sales ProductivityThe Account Service Professional plays a crucial role in driving revenue potential, growth, and sales productivity for Under Armour's America's Supply Chain Organization. As a value-added business partner to the Sales, Finance, Planning, and Marketing functions, this individual will facilitate effective...
-
Technical Support Specialist
hace 4 semanas
Cuautitlán Izcalli, México Suzuki A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Suzuki. As a Technical Support Specialist, you will be responsible for the administration of the warranty portal, qualification, monitoring, validation, and rejection of claims.Key ResponsibilitiesAdministration of the warranty portal, including qualification,...