Customer Service Representative

hace 4 semanas


Ecatepec de Morelos, México Sensient Technologies A tiempo completo
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Sensient Technologies. As a key member of our customer service team, you will be responsible for administering, processing, and tracking orders. This is an excellent opportunity to work with a leading global manufacturer and marketer of colors, flavors, and extracts.\

Main Responsibilities:

• Perform a variety of customer transactions such as order entry, processing, and tracking.\
• Accurately and efficiently process transactions and must have knowledge of pricing, order flow, product data, and shipping procedures.\
• Interact with Account Managers, laboratory, and warehouse teams to resolve discrepancies/missing information.\
• Run and monitor the daily open order report. Communicate with planners and dispatch to ensure on-time deliveries. Advise customers about delays if necessary.\
• Monitor scheduled shipping dates and track order shipments directly with carriers to ensure on-time delivery and expedite as needed.\

Requirements:

• Bachelor's degree in Administration, related areas.\
• Experience in customer service in industry.\
• Advanced level English.\

About Sensient:

Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.\

About Sensient Colors:

Sensient Colors is a leading developer, producer, and supplier of natural and synthetic color systems for customers around the globe. The Company's high-performance products play a vital role in the manufacture of foods and beverages, cosmetic, and pharmaceutical systems.\

Equal Opportunity Employer

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