Rooms Coordinator
hace 1 mes
Job Summary
We are seeking a skilled Rooms Coordinator to join our team at Marriott International, Inc. As a Rooms Coordinator, you will be responsible for ensuring a seamless guest experience by coordinating room assignments, check-ins, and check-outs.
Key Responsibilities
- Assign rooms to guests based on their preferences and availability
- Pre-register designated guests and prepare key packets
- Coordinate check-in and check-out procedures for arriving groups
- Review and track room changes and communicate with staff
- Confirm reservations and cancellations
- Review out-of-order rooms daily and ensure rates match market codes
- Verify and adjust billing for guests
- File guest paperwork and documentation
- Set up and process guest check-ins and check-outs
- Activate room keys and secure valid payment
- Identify over-commitments and perform duplicate reservation checks
- Run daily reports and follow up with guests to ensure their requests are met
Requirements
- High school diploma or equivalent
- Less than 1 year of related work experience
- No supervisory experience required
About Marriott International, Inc.
Marriott International, Inc. is a global hospitality company that operates a portfolio of brands, including Marriott Hotels, JW Marriott, and more. We are committed to providing exceptional guest experiences and creating opportunities for our associates to grow and develop their careers.
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