Fraud Operations Specialist
hace 19 horas
The Fraud Operations Specialist plays a critical role in developing and implementing fraud management policies, processes, and procedures to minimize the impact of fraud. This intermediate-level position requires collaboration with the Operations - Services team to ensure effective risk management.
Key Responsibilities:
- Analyze fraud trends and conduct investigative research to identify patterns and areas for improvement
- Perform data validation and provide support to fraud management personnel
- Develop and produce Management Information Systems and analyses to inform business strategy
- Make recommendations for fraud prevention and loss control, ensuring high-quality services
- Provide guidance and input to cross-functional teams on process improvement efforts and projects
- Monitor, assess, and analyze processes and data to identify policy gaps and formulate policies
Requirements:
- 0-2 years of experience in a related role
- Excellent written and verbal communication skills
- Ability to remain unbiased in a diverse working environment
Education:
- Bachelor's degree or equivalent experience
- Basic to intermediate English proficiency
- Experience in fraud management or a related field (desirable)
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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