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Logistics Operations Manager

hace 2 meses


Cancún, Quintana Roo, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo
{"Job Title": "On The Road Shift Manager, Last Mile Operations", "Job Description": "

A completed Bachelor's Degree or 2+ years of experience in Amazon operations is required.

Key responsibilities include:

  • Leading a team of Process Assistants and Delivery Service Providers (DSPs) in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs.
  • Ensuring a safe work environment, properly trained people, and addressing their needs so they can focus on their jobs.
  • Adapting to sudden changes and growth according to operational necessities.
  • Tracking and monitoring sorting operations and driver dispatch.

**Requirements:**

  • Continual standing and/or walking an average of 5 miles daily.
  • Ability to work in construction/distribution environments that may be noisy, unlit, unheated, or not air-conditioned.
  • Availability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

**Preferred Qualifications:**

  • Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building's goals.
  • Support all safety programs to ensure a safe work environment for all associates and DSPs.
  • Proactively identify and lead process improvement initiatives and Lean tools.
  • Train and develop people.
  • Implement Continue Improvement Projects.
  • Build bonds between all stakeholders and peers.
  • Monitor and audit plans for DSPs including staffing, schedules, quality initiatives, and performance levels.
  • Promote best practice and continuous process improvements across your team in areas like health and safety and productivity.
  • Ensure there is on-the-road capacity for deliveries including during peak business times.
  • Help to pilot new service types on-site, such as electric vehicles and cargo bikes.
  • Carry out performance reviews with DSPs.
", "lang_code": "en-US"}