Front Desk Associate
hace 2 semanas
Job Summary
We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.
Key Responsibilities:
- Process guest arrivals and departures, ensuring a smooth and efficient check-in and check-out process.
- Respond to guest inquiries and resolve any issues in a timely and professional manner.
- Provide information and recommendations on local attractions, dining, and activities.
- Manage guest requests and concerns, escalating issues to management as needed.
- Maintain a clean and organized front desk area, ensuring a welcoming and professional environment.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Basic math skills and accuracy with handling cash and credit transactions.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
About Us:
Marriott International, Inc. is a leading global hospitality company with a portfolio of 30 brands and over 7,000 properties worldwide. We are committed to delivering exceptional guest experiences and creating memorable moments for our customers.
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