Immigration Case Coordinator
hace 11 horas
About the Role:
We are seeking a highly skilled and compassionate Immigration Case Coordinator to join our team at Martinez Immigration. As a key member of our legal team, you will play a vital role in ensuring the smooth operation of our client services department.
Responsibilities:
- Evaluate client inquiries and phone calls to provide exceptional customer service and ensure clients feel seen and heard
- Schedule appointments for potential clients to keep our paralegals' schedules organized and grow our caseload
- Gather essential data from clients at first contact and provide detailed written summaries to our attorneys and paralegals
Requirements:
- Previous experience in an immigration law firm is highly valued
- Excellent verbal and written communication skills, with the ability to empathize with clients
- Strong customer service skills, with a focus on providing exceptional service
- Availability to work weekdays and be on call as needed
- Proficiency in data entry, spreadsheet management, and computer skills
- Bilingual speaking skills in English and Spanish are required
What We Offer:
- A competitive salary of $9,018.78 per month
- The opportunity to work in a fast-paced and supportive environment
- The chance to make a meaningful impact in the lives of our clients
- A remote work arrangement, allowing you to work from the comfort of your own home
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