Technical Specialist
hace 2 días
Job Summary:
Alcon is seeking a skilled Technical Specialist - Time Keeping to join our Human Resources Information Systems team. As a key member of the team, you will be responsible for defining, configuring, developing, testing, analyzing, and maintaining timekeeping systems.
Key Responsibilities:
- Troubleshoot and prioritize issues within the timekeeping systems, developing proactive monitoring to prevent system issues.
- Partner with Payroll and HR teams to review major change requests and enhancements.
- Communicate with internal customers and partner teams in a timely and professional manner, escalating issues to the support manager as necessary.
- Demonstrate the ability to question and probe technical experts or third-party vendors to determine the best possible solution option.
- Proactively seek opportunities for efficiency improvements and partner with business to implement improvements in processes and systems.
- Successfully manage multiple competing priorities simultaneously.
- Participate in design and code reviews, providing constructive feedback to the team.
Requirements:
- Any graduation degree.
- Minimum 4 years of experience in Human Resource, absence management, or timekeeping systems.
Preferred Qualifications:
- Experience in supporting and configuring Workday.
Work Environment:
The position will work within a standard 11AM to 9PM window with slight flexibility.
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