Technical Specialist

hace 2 días


Aguascalientes, Aguascalientes, México Alcon A tiempo completo

Job Summary:

Alcon is seeking a skilled Technical Specialist - Time Keeping to join our Human Resources Information Systems team. As a key member of the team, you will be responsible for defining, configuring, developing, testing, analyzing, and maintaining timekeeping systems.

Key Responsibilities:

  • Troubleshoot and prioritize issues within the timekeeping systems, developing proactive monitoring to prevent system issues.
  • Partner with Payroll and HR teams to review major change requests and enhancements.
  • Communicate with internal customers and partner teams in a timely and professional manner, escalating issues to the support manager as necessary.
  • Demonstrate the ability to question and probe technical experts or third-party vendors to determine the best possible solution option.
  • Proactively seek opportunities for efficiency improvements and partner with business to implement improvements in processes and systems.
  • Successfully manage multiple competing priorities simultaneously.
  • Participate in design and code reviews, providing constructive feedback to the team.

Requirements:

  • Any graduation degree.
  • Minimum 4 years of experience in Human Resource, absence management, or timekeeping systems.

Preferred Qualifications:

  • Experience in supporting and configuring Workday.

Work Environment:

The position will work within a standard 11AM to 9PM window with slight flexibility.



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