Spare Parts Operations Specialist

hace 10 horas


Guadalajara, Jalisco, México Sidel A tiempo completo
{"h3": "Spare Parts Administrator Role Overview"}

At Sidel, we are seeking a highly skilled Spare Parts Administrator to join our team. As a key member of our regional process team, you will be responsible for ensuring the efficient management of spare parts orders, control and credit notes, and customer requests.

Key Responsibilities
  • Manage Spare Parts Orders (ZSP) and Control & Credit Notes to ensure timely and accurate processing.
  • Perform Customer Requested Date (CRD) checks and Available to Promise (ATP) checks to optimize inventory levels and meet customer demands.
  • Monitor and address the ageing backlog to prevent delays and improve customer satisfaction.
  • Prepare and analyze monthly dashboards to track key performance indicators (KPIs) and identify areas for improvement.
  • Follow up on offers and track Time to Quote (TTQ) and On Time in Full (OTIF) metrics to ensure high-quality service delivery.
  • Ensure the productivity of Parts Administrators and monitor the hit ratio to optimize inventory levels and reduce waste.
  • Perform data analyses for the region, including metrics like TTQ, pending offers, ATP file, and hit ratio to inform business decisions.
Requirements
  • Strong knowledge in trade, supply chain, and industrial retail, preferably in spare parts and logistics.
  • Familiarity with order management processes and ERP systems, such as SAP.
  • Excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams.
  • Ability to work independently and handle pressure effectively, with a strong attention to detail and organizational skills.
About Sidel

Sidel is a leading global provider of innovative solutions for the beverage and food industries. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.

What We Offer
  • A dynamic and supportive work environment that fosters growth and development.
  • A competitive salary and benefits package that recognizes your value and contributions.
  • The opportunity to work with a talented and diverse team of professionals who share your passion for excellence.
How to Apply

If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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