Spare Parts Operations Specialist
hace 10 horas
At Sidel, we are seeking a highly skilled Spare Parts Administrator to join our team. As a key member of our regional process team, you will be responsible for ensuring the efficient management of spare parts orders, control and credit notes, and customer requests.
Key Responsibilities- Manage Spare Parts Orders (ZSP) and Control & Credit Notes to ensure timely and accurate processing.
- Perform Customer Requested Date (CRD) checks and Available to Promise (ATP) checks to optimize inventory levels and meet customer demands.
- Monitor and address the ageing backlog to prevent delays and improve customer satisfaction.
- Prepare and analyze monthly dashboards to track key performance indicators (KPIs) and identify areas for improvement.
- Follow up on offers and track Time to Quote (TTQ) and On Time in Full (OTIF) metrics to ensure high-quality service delivery.
- Ensure the productivity of Parts Administrators and monitor the hit ratio to optimize inventory levels and reduce waste.
- Perform data analyses for the region, including metrics like TTQ, pending offers, ATP file, and hit ratio to inform business decisions.
- Strong knowledge in trade, supply chain, and industrial retail, preferably in spare parts and logistics.
- Familiarity with order management processes and ERP systems, such as SAP.
- Excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams.
- Ability to work independently and handle pressure effectively, with a strong attention to detail and organizational skills.
Sidel is a leading global provider of innovative solutions for the beverage and food industries. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.
What We Offer- A dynamic and supportive work environment that fosters growth and development.
- A competitive salary and benefits package that recognizes your value and contributions.
- The opportunity to work with a talented and diverse team of professionals who share your passion for excellence.
If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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