FBA Process Enhancement Program Manager
hace 1 semana
As the Program Manager for Continuous Improvement within the FBA division, you will play a pivotal role in standardizing and enhancing operational processes across our distribution network.
Key Responsibilities
- Conduct thorough analyses of existing processes to identify areas for improvement and drive enhancements in supply chain design.
- Regularly visit fulfillment centers to test and implement operational changes effectively.
- Develop and maintain reporting mechanisms and dashboards to track performance metrics.
- Collaborate closely with the ACES team to coordinate process improvements across all fulfillment centers and work with business teams to uncover opportunities for enhancing service experience.
About the Team
You will be an integral member of the Operational Excellence team, utilizing proven methodologies such as Lean and Six Sigma to implement impactful changes. Your focus will be on optimizing the customer experience while ensuring cost-effectiveness.
Basic Qualifications
- Bachelor's degree.
- A minimum of 4 years of experience in program or project management.
- 4+ years of experience working collaboratively with both technical and non-technical teams.
- Experience in defining and executing process improvement initiatives backed by data and metrics for over 4 years.
- Intermediate proficiency in Excel, including skills in pivot tables, charts, and data analysis.
Language Proficiency
- Advanced level of English, both written and spoken.
Preferred Qualifications
- Over 4 years of experience in delivering projects from start to finish and communicating outcomes to senior leadership.
- Proven experience in stakeholder management, engaging with diverse stakeholders across various organizational levels.
- Expertise in building processes, managing projects, and developing schedules.
- Advanced knowledge of Excel (including Pivot Tables and VLookUps) and SQL.
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