Cloud Support Engineer I

hace 4 semanas


Xico, México Amazon Web Services Mexico S. De R.L. De C.V. A tiempo completo
Job Description

We are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Web Services Mexico S. De R.L. De C.V. The ideal candidate will have a strong background in cloud computing, security, and customer support.

Key Responsibilities:

  • Provide technical support to customers on cloud-related issues.
  • Collaborate with internal teams to improve support processes and customer experience.
  • Develop and deliver training materials to customers and internal teams.
  • Act as a technical ambassador for AWS products and services.

Requirements:

  • Bachelor's degree in Engineering, Computer Science, or related field.
  • 1+ year of experience in cloud computing, security, and customer support.
  • Knowledge of cloud security and compliance standards.
  • Experience with scripting languages such as UNIX Shell, Python, or Ruby.

About the Team:

Our team is dedicated to providing exceptional customer support and driving business growth through innovative cloud solutions. We value diversity, inclusion, and collaboration, and offer a dynamic and supportive work environment.


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