Cloud Support Engineer I
hace 4 semanas
We are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Web Services Mexico S. De R.L. De C.V. The ideal candidate will have a strong background in cloud computing, security, and customer support.
Key Responsibilities:
- Provide technical support to customers on cloud-related issues.
- Collaborate with internal teams to improve support processes and customer experience.
- Develop and deliver training materials to customers and internal teams.
- Act as a technical ambassador for AWS products and services.
Requirements:
- Bachelor's degree in Engineering, Computer Science, or related field.
- 1+ year of experience in cloud computing, security, and customer support.
- Knowledge of cloud security and compliance standards.
- Experience with scripting languages such as UNIX Shell, Python, or Ruby.
About the Team:
Our team is dedicated to providing exceptional customer support and driving business growth through innovative cloud solutions. We value diversity, inclusion, and collaboration, and offer a dynamic and supportive work environment.
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