Technical Support Specialist
hace 1 semana
Our POS Support Center is seeking a skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing operational and technical assistance to end-users on dispensers and Passport Point of Sale and other Gilbarco related products and services.
Key Responsibilities:- Provide technical assistance to end-users on dispensers and Passport POS and other Gilbarco related products and services.
- Manage and dispatch Authorized Service Contractors.
- Manage, monitor and resolve tasks and alarms on a daily basis.
- Manage and resolve emails from Major Oil Companies (MOC) and independent customers.
- Maintain Department guidelines regarding average handle time and productivity, call quality and call audit process.
Requirements:
- 2-year technical degree or equivalent skill set.
- Proficient in operating a PC and related business software.
- Call Center experience preferred.
- Good customer service skills.
- Proficient in Microsoft Office programs.
- Networking knowledge or experience preferred.
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Technical Support Specialist
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Monterrey, Nuevo León, México Lego A tiempo completo**Become a key player in our Global End-User Support team**We are seeking a highly motivated and experienced Technical Support Specialist to join our team at the LEGO Group. As a Technical Support Specialist, you will be responsible for providing expert technical support to our end-users, ensuring that they have the best possible experience with our business...
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Monterrey, Nuevo León, México Ecolab A tiempo completoJob Overview: We are seeking a skilled Technical Support Specialist to provide technical support to our current customers. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving basic service support challenges in a safety-focused environment.Responsibilities:Provide technical support to customers via phone or...
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hace 5 días
Monterrey, Nuevo León, México Ecolab A tiempo completoJob OverviewEcolab is a global leader in water, hygiene, and energy technologies and services. Our purpose is to make a better world one mighty drop at a time.We are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support to current customers, ensuring their equipment is...
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Technical Support Specialist
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Monterrey, Nuevo León, México Blue Yonder A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. This role is ideal for an individual with excellent technical skills, strong communication abilities, and a passion for delivering exceptional customer service.About the Role:As a Technical Support Specialist, you will act as a product technical liaison...
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Technical Support Specialist
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Monterrey, Nuevo León, México Epicor A tiempo completoThe Role:We are seeking a highly skilled Technical Support Specialist to join our Global Support team at Epicor. As a Technical Support Specialist, you will be responsible for providing technical support to our customers via phone, email, and fax.Key Responsibilities:Respond to client calls in a professional manner, providing appropriate solutions and...
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Technical Support Specialist
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Monterrey, Nuevo León, México Blue Yonder A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. The successful candidate will be responsible for providing technical support to our global customer base, working closely with our functional and technical teams to resolve technical issues and drive solutions.Key ResponsibilitiesProvide technical support...
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Monterrey, Nuevo León, México Azka It Consulting A tiempo completo**About Azka It Consulting**We are a Mexican company that connects the best IT talent with Latin American and United States companies.We are looking for a skilled Technical Support Specialist to join our team.**Key Responsibilities**:Provide prompt and effective technical support to ensure timely resolution of issues.Debug code, analyze logs, and perform...
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