Technical Support Specialist

hace 1 semana


Monterrey, Nuevo León, México Vontier A tiempo completo
Job Description

Our POS Support Center is seeking a skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing operational and technical assistance to end-users on dispensers and Passport Point of Sale and other Gilbarco related products and services.

Key Responsibilities:
  • Provide technical assistance to end-users on dispensers and Passport POS and other Gilbarco related products and services.
  • Manage and dispatch Authorized Service Contractors.
  • Manage, monitor and resolve tasks and alarms on a daily basis.
  • Manage and resolve emails from Major Oil Companies (MOC) and independent customers.
  • Maintain Department guidelines regarding average handle time and productivity, call quality and call audit process.

Requirements:

  • 2-year technical degree or equivalent skill set.
  • Proficient in operating a PC and related business software.
  • Call Center experience preferred.
  • Good customer service skills.
  • Proficient in Microsoft Office programs.
  • Networking knowledge or experience preferred.


  • Monterrey, Nuevo León, México Lego A tiempo completo

    **Become a key player in our Global End-User Support team**We are seeking a highly motivated and experienced Technical Support Specialist to join our team at the LEGO Group. As a Technical Support Specialist, you will be responsible for providing expert technical support to our end-users, ensuring that they have the best possible experience with our business...


  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting issues, and collaborating with cross-functional teams to resolve complex problems.Key ResponsibilitiesProvide technical support to...


  • Monterrey, Nuevo León, México Epicor Software Mexico SA de CV A tiempo completo

    About the Role:The Global Support Team at Epicor Software Mexico SA de CV is seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers via phone, email, and other communication channels.Key Responsibilities:Provide technical...


  • Monterrey, Nuevo León, México Ecolab A tiempo completo

    Job Overview:We are seeking a skilled Technical Support Specialist to provide technical assistance to our customers. The ideal candidate will have a strong understanding of technical concepts and be able to communicate effectively with customers.Key Responsibilities:Provide technical support to customers via phone, email, or in-personIdentify and resolve...


  • Monterrey, Nuevo León, México Kalasko A tiempo completo

    Job OverviewA highly skilled Technical Support Specialist is needed to join our team at Kalasko. This role will focus on addressing technical issues related to software implementation, function, and upgrades. The ideal candidate will have a strong background in software development and excellent communication skills.


  • Monterrey, Nuevo León, México Dyopath Llc A tiempo completo

    Technical Support SpecialistAt Dyopath LLC, we're seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers and employees, addressing IT-related issues and problems. Your primary responsibilities will include responding to incoming phone calls, emails, and chat...


  • Monterrey, Nuevo León, México Ecolab A tiempo completo

    Job Overview: We are seeking a skilled Technical Support Specialist to provide technical support to our current customers. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving basic service support challenges in a safety-focused environment.Responsibilities:Provide technical support to customers via phone or...


  • Monterrey, Nuevo León, México Trane Technologies A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Trane Technologies. As a Technical Support Specialist, you will be responsible for providing technical assistance to dealers and customers on technical subjects in person or remotely.Key ResponsibilitiesProvide technical consultation to customers and dealersTrain...


  • Monterrey, Nuevo León, México Trane Technologies A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Trane Technologies. As a Technical Support Specialist, you will be responsible for providing technical assistance to dealers and customers on technical subjects in person or remotely.Key ResponsibilitiesProvide technical consultation to customers and dealersTrain...


  • Monterrey, Nuevo León, México Rego A tiempo completo

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Rego. The ideal candidate will have experience in the laser cutting machine industry and be able to provide technical support to customers.Key Responsibilities:Install and commission laser cutting machines for customersProvide technical training, maintenance, and...


  • Monterrey, Nuevo León, México Trane Technologies A tiempo completo

    At Trane Technologies, we're looking for a highly skilled Technical Support Specialist to join our team.Key Responsibilities:Provide technical consulting to customers and dealers.Develop and deliver training programs for technicians.Audit dealer networks to ensure compliance and improvement.Identify new opportunities for dealer locations and support customer...


  • Monterrey, Nuevo León, México Ecolab A tiempo completo

    Job OverviewEcolab is a global leader in water, hygiene, and energy technologies and services. Our purpose is to make a better world one mighty drop at a time.We are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support to current customers, ensuring their equipment is...


  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. This role is ideal for an individual with excellent technical skills, strong communication abilities, and a passion for delivering exceptional customer service.About the Role:As a Technical Support Specialist, you will act as a product technical liaison...


  • Monterrey, Nuevo León, México Epicor A tiempo completo

    The Role:We are seeking a highly skilled Technical Support Specialist to join our Global Support team at Epicor. As a Technical Support Specialist, you will be responsible for providing technical support to our customers via phone, email, and fax.Key Responsibilities:Respond to client calls in a professional manner, providing appropriate solutions and...


  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. The successful candidate will be responsible for providing technical support to our global customer base, working closely with our functional and technical teams to resolve technical issues and drive solutions.Key ResponsibilitiesProvide technical support...


  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesAct as a technical liaison between support and...


  • Monterrey, Nuevo León, México Ntt Data A tiempo completo

    Job Title: L2 Support SpecialistWe are seeking a highly skilled L2 Support Specialist to join our team at NTT Data Services. The ideal candidate will have strong technical skills, excellent communication skills, and the ability to work effectively in a global environment.Key Responsibilities:Provide detailed analysis and resolution of L2 issuesContribute to...


  • Monterrey, Nuevo León, México Weir Group A tiempo completo

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at The Weir Group. As a key member of our IT Service Management function, you will play a vital role in delivering exceptional IT service experiences to our colleagues.Key Responsibilities:Provide operational day-to-day support for the build and run operations for end user...


  • Monterrey, Nuevo León, México Azka It Consulting A tiempo completo

    **About Azka It Consulting**We are a Mexican company that connects the best IT talent with Latin American and United States companies.We are looking for a skilled Technical Support Specialist to join our team.**Key Responsibilities**:Provide prompt and effective technical support to ensure timely resolution of issues.Debug code, analyze logs, and perform...


  • Monterrey, Nuevo León, México Epicor Software Mexico Sa De Cv A tiempo completo

    Global Technical Support RoleAs a Technical Support Specialist at Epicor Software Mexico S.A. de C.V., you will play a vital role in ensuring the success of our customers. Your primary function will be to provide technical support via phone, email, and fax, professionally handling client calls and offering effective solutions and advice.Key...