Global Quality Documentation Specialist

hace 4 días

Guadalajara, Jalisco, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

Company Overview


Ingredion Global Business Services, S.A. de C.V. is a leading global provider of ingredient solutions for the food industry.



About the Role


We are seeking an experienced Global Quality Documentation Specialist to join our team in ECOE Mexico.


This is a full-time position offering an estimated salary range of 120,000 - 180,000 MXN per year, depending on qualifications and experience.



Job Description


The Global Quality Documentation Specialist will be responsible for:



  • Completing a high volume of incoming customer requests daily, responding to inquiries for standard documents, questionnaires, customer specifications, and quality agreements.
  • Collaborating with regulatory, manufacturing, quality, legal, and customer support groups to complete customer questionnaires.
  • Providing customer letters in response to standard inquiries; coordinating and overseeing the response to non-standard inquiries and requests.
  • Developing and maintaining a deep understanding of Ingredion's products and manufacturing sites.
  • Supporting the generation of needed documentation by working with appropriate parties within and external to quality.
  • Collaborating with other members of the Quality team to maintain and continuously improve systems and databases.
  • Organizing and maintaining all quality documentation and standard letters, tracking responses to customer inquiries.
  • Working as part of a team to ensure the customer documentation response process functions efficiently.
  • Working with Sales to ensure requests are complete and prioritized as needed.


Requirements


To be successful in this role, you should have:



  • A Bachelor's or associate degree or equivalent experience in quality, operations, or regulatory.
  • Prior quality, regulatory, or food industry experience is favorable.
  • Basic knowledge of starches, hydrocolloids, or food ingredient experience is preferred.
  • Excellent time management skills, ability to handle multiple requests/assignments at a time, and complete assigned requests accurately and on a timely basis.
  • Excellent computer skills, proficient in Microsoft Outlook, Word, Excel, PowerPoint, graphics, and data base software.
  • Excellent listening and communication skills.
  • Strong attention to detail and excellent organization skills.
  • Strong verbal and written communication skills.


What We Offer


In addition to a competitive salary, we offer a range of benefits, including relocation assistance (not available for this position), opportunities for professional growth and development, and a dynamic work environment.



Contact Information


Please submit your application through our website.

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