Front Desk Agent

hace 4 semanas


Xico, México Marriott International, Inc A tiempo completo

**Job Summary**

We are seeking a skilled and friendly Front Desk Agent to join our team at Marriott International, Inc. As a key member of our front office team, you will be responsible for ensuring a seamless and memorable guest experience.

  • Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
  • Process all payment types, including room charges, cash, checks, debit, or credit.
  • Process all check-outs, including resolving any late and disputed charges.

**Responsibilities**

You will also be responsible for answering and recording guest calls, messages, requests, questions, or concerns. Additionally, you will coordinate with Housekeeping to track the readiness of rooms for check-in and communicate parking procedures to guests and visitors.

**Requirements**

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You must also be able to follow all company safety and security policies and procedures, and maintain confidentiality of proprietary information.

**What We Offer**

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

**Equal Opportunity Employer**

Marriott International, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.

**Join Our Team**

We are a global company with a diverse range of opportunities available. Whether you are a recent graduate or an experienced professional, we offer a range of career paths to suit your skills and interests.


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