Customer Service Professional
hace 1 mes
We are seeking a highly skilled Customer Service Professional to join our team at Benchmark Gensuite. This role will play a vital part in helping us achieve our goal of empowering informed decision-making, improving employee safety, and reducing our environmental footprint.
The ideal candidate will have a strong understanding of customer needs and be able to provide exceptional support to our clients. This may involve drafting business requirement documentation, developing an understanding of client operations and systems, and collaborating with internal teams to build and deliver customer expectations.
Key Responsibilities- Supporting the Leadership team to enhance customer satisfaction and growth among a portfolio of customers.
- Drafting business requirement documentation for project specifications related to business analysis.
- Developing an understanding of clients' operations and systems.
- Supporting Unit Leads with administrative tasks for customers.
- Collaborating with internal teams to build and deliver customer expectations.
- A Bachelor's degree (B.A./B.S.) in administrative fields, Marketing, Public Relations, or similar.
- 1+ year relevant customer service experience, highly desired.
- Results-driven mentality.
- PowerPoint skills and experience with Excel preferred.
- Adaptability, able to work on a fast pace and multitasking environment.
- Proficient English skills spoken and written.
- Exceptional listening, communication, and presentation skills, highly organized, collaborative and detail oriented.
- Empathetic, positive attitude with a desire to help our team support customer needs.
Benchmark Gensuite offers a competitive salary range of $60,000 - $80,000 per annum, depending on experience. We also offer annual bonus programs, regular team-building events, and off-cycle reviews to reward our employees' hard work.
We believe in fostering a culture that values diversity, equity, and inclusion. Our team-building activities encourage connection and a strong, supportive, and fun rapport.
About Benchmark GensuiteBenchmark Gensuite enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform locally, globally and across diverse operating profiles.
-
Customer Service and Support Professional
hace 2 meses
Ciudad de México, Ciudad de México Avery Dennison A tiempo completoAbout the RoleAvery Dennison seeks a skilled Customer Service and Support Professional to join our RFID business team. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service and support to our global customer...
-
Professional Customer Service Representative
hace 1 mes
Ciudad de México, Ciudad de México Real Time Social A tiempo completoPhone Call Receptionist Position OverviewWe are seeking a skilled and professional Customer Service Representative to join our team at Real Time Social. In this role, you will be responsible for handling incoming calls with a high level of professionalism and providing accurate information to callers.Key Responsibilities:Answering incoming calls and...
-
Customer Service Professional
hace 1 mes
Ciudad de México, Ciudad de México Hewlett Packard A tiempo completoThis role is a critical component of our customer success strategy, requiring collaboration with various teams to resolve customer issues and ensure seamless service experience. The position involves handling customer inquiries through multiple channels, meticulously tracking open tickets, and diagnosing root causes for prompt resolutions.**Key...
-
Customer Service Professional
hace 4 semanas
Ciudad de México, Ciudad de México Celanese Corporation A tiempo completoAbout the RoleCelanese Corporation, a global leader in the production of differentiated chemistry solutions and specialty materials, is seeking a highly skilled Customer Service Representative to join our team. This individual will be responsible for delivering exceptional customer experiences, ensuring seamless order fulfillment, and maintaining strong...
-
Customer Service Professional
hace 7 días
Ciudad de México, Ciudad de México Eaton A tiempo completoWe are seeking a skilled Customer Service Representative to join our team at Eaton's Corporate Sector division.**Job Summary:**A customer-centric individual with a passion for delivering exceptional service is required to fulfill various responsibilities, including order management, process improvements, and conflict resolution. The ideal candidate will...
-
Customer Service Director
hace 4 semanas
Ciudad de México, Ciudad de México AIG A tiempo completoAbout the RoleWe are seeking an experienced Customer Service Director to join our team at AIG in Mexico. This is a critical role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.Job SummaryThe Customer Service Director will be responsible for leading a team of customer...
-
Customer Service Representative
hace 2 meses
Ciudad de México, Ciudad de México First Advantage A tiempo completoWe're looking for a skilled Customer Service Representative to drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.**Key Responsibilities:****Manage Inbound Customer Communications:** Respond to customer inquiries in a timely and professional manner.**Consult on Customer Success:** Advise...
-
Customer Service Representative
hace 1 mes
Ciudad de México, Ciudad de México Ria A tiempo completoRia Money Transfer is a leading global money transfer company, operating as a division of Euronet Worldwide.We are seeking an experienced Customer Service Representative to join our team. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and...
-
Customer Service Representative
hace 1 mes
Ciudad de México, Ciudad de México Regus A tiempo completoAbout the RoleAs a Community Associate, you will be responsible for delivering exceptional customer service and support to our members. This includes managing the day-to-day operations of our workspace, resolving customer queries and issues, and maintaining a positive and welcoming environment for our community.Key ResponsibilitiesProvide exceptional...
-
Ciudad de México, Ciudad de México Avantor A tiempo completoAbout AvantorAvantor is a global leader in the development and manufacture of high-purity materials and solutions for the life sciences and advanced technologies industries. Our products and services enable customers to improve their manufacturing processes, advance research and discovery, and expand their product offerings.About the RoleWe are seeking a...
-
Professional Customer Service Representative
hace 7 días
Ciudad de México, Ciudad de México Nasdaq, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled and dedicated Professional Customer Service Representative to join our team at Nasdaq, Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Responsibilities:Under direct supervision, you will perform...
-
Customer Service Professional
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Motrex Llc A tiempo completoJob Title: Customer Service ProfessionalWe are seeking a highly skilled Customer Service Professional to join our team at Motrex LLC. As a key member of our customer-facing department, you will play a crucial role in ensuring the satisfaction of our clients.About the JobThe successful candidate will be responsible for providing world-class customer...
-
Customer Service Ambassador
hace 4 semanas
Ciudad de México, Ciudad de México Helpware A tiempo completoAbout Our CompanyHelpware's mission is to revolutionize the outsourcing industry by prioritizing employee satisfaction and delivering exceptional customer service. We believe that by putting people first, we can provide high-quality solutions to our clients.About This RoleWe are seeking highly skilled and passionate customer service professionals to join our...
-
Customer Service Specialist
hace 1 mes
Ciudad de México, Ciudad de México Ria A tiempo completoRia Money Transfer, a division of Euronet Worldwide, is a leading global money transfer company with a strong presence in the remittance market. We are committed to delivering exceptional customer service and strive to be a benchmark for quality and reliability.Job OverviewWe are seeking an enthusiastic and professional Customer Care Expert to join our...
-
Customer Service Representative
hace 2 semanas
Ciudad de México, Ciudad de México Fedex Express Lac A tiempo completoJob SummaryWe are seeking a skilled Customer Service Representative to join our team at FedEx Express Latin America and Caribbean Division. As a key member of our operations, you will be responsible for providing exceptional customer service, ensuring seamless package delivery, and upholding the highest standards of quality.About the RoleThis is an exciting...
-
Customer Service Representative Specialist
hace 7 días
Ciudad de México, Ciudad de México iQor A tiempo completoJob Title: Customer Service Representative SpecialistWe are seeking a skilled Customer Service Representative to join our team at iQor. In this role, you will be responsible for handling inbound customer service calls, processing sales calls, and taking or placing collections calls.Key Responsibilities:Provide excellent customer service by addressing...
-
Customer Service Representative
hace 1 mes
Ciudad de México, Ciudad de México Tle. Market A tiempo completoWe are seeking a skilled Customer Service Representative to join our team at Tle. Market in Mexico.As a Bilingual Call Center Agent, you will be responsible for handling customer calls and generating leads.The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work in a fast-paced environment.Key...
-
Customer Service Representative
hace 2 meses
Ciudad de México, Ciudad de México Sandvik Coromant A tiempo completoSandvik Coromant is looking for a professional to provide world-class customer service experience to both existing and prospective customers within Mexico.This position involves taking full ownership of the order-to-delivery process, securing commercial support to fulfill customer satisfaction expectations.Responsibilities include:Supporting business with...
-
IT Service Delivery Expert
hace 1 mes
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoJob SummaryA seasoned IT professional is required to oversee the delivery of services to clients. As an IT Service Delivery Manager at Nuvit Service, you will be responsible for leading project teams, resolving reliability issues, and monitoring progress.Key Responsibilities:* Develop and maintain strong relationships with clients, ensuring their...
-
Customer Service Representative
hace 2 meses
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo**Job Summary**Marriott International is seeking a skilled Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, answering inbound calls, and responding to guest requests in a timely and efficient manner.**Key Responsibilities**Answer and respond to guest...