Vendor Management Operations Analyst

hace 1 semana

Xico, México Warner Media, Llc. A tiempo completo

About Warner Bros. Discovery

Warner Bros. Discovery is a global leader in the media and entertainment industry, with a rich history of creating iconic content and beloved brands. Our company is built on a foundation of innovation, creativity, and a passion for storytelling.

About the Role

We are seeking a highly skilled and experienced Vendor Management Operations Analyst to join our team. As a key member of our contingent workforce program, you will be responsible for providing expertise in the administration and optimization of our Vendor Management System (VMS) platform.

Key Responsibilities

  • User Support and Training: Ensure that VMS users receive timely and effective support, partnering with our Global Managed Services Provider (MSP) to troubleshoot issues and deliver training sessions to enhance user proficiency and adoption of processes.
  • VMS Administration: Troubleshoot issues with the process or system itself, process user access management requests, system testing as needed, etc.
  • Data Integrity and Reporting: Oversee data integrity within the VMS system, conducting regular audits, resolving discrepancies, and generating accurate reports to provide stakeholders with insights into contingent talent metrics and performance.
  • Compliance and Security: Partner with our IT department to ensure compliance with data privacy regulations and adherence to security protocols within the VMS system, taking proactive measures to mitigate risks and protect sensitive information.
  • Support System Optimization and Innovation: Continuously evaluate, optimize, and suggest opportunities for process automation, workflow improvements, and enhanced system functionality to increase efficiency and user satisfaction.

Requirements

  • 3+ years of experience in VMS administration, vendor management, or related roles.
  • Understanding of VMS functionality, integration, and configuration.
  • Detail-oriented with exceptional organizational skills to ensure data accuracy and compliance.
  • Excellent problem-solving and analytical abilities to troubleshoot system issues and drive improvements.
  • Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
  • Ability to manage multiple priorities, work under pressure, and meet deadlines.
  • Proactive mindset with a focus on continuous improvement and innovation.
  • Proficiency in Microsoft Office Software (like Excel).
  • Fluency in English, written and spoken.
  • Experience in using VMS platforms, such as Beeline, Fieldglass, or similar systems preferred.
  • Experience in using case management system, such as ServiceNow preferred.

What We Offer

Warner Bros. Discovery offers a dynamic and inclusive work environment, with opportunities for career growth and development. We are committed to building a diverse and talented team that reflects the best of our industry.

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