Cloud Support Specialist
hace 3 horas
Role: Cloud Support Specialist
Location: Remote
Type: Fulltime
As a Cloud Support Specialist at Rit Solutions Inc, you will be responsible for driving process improvements and creating technical content to enhance customer experience.
You will provide feedback to AWS teams to improve services based on customer support insights and continuously learn cutting-edge technologies to develop new technical skills.
Key Responsibilities:
1. Develop and maintain technical documentation and knowledge base articles.
2. Collaborate with cross-functional teams to identify and implement process improvements.
3. Provide exceptional customer support and resolve technical issues in a timely manner.
Requirements:
1. 2+ years of experience in cloud support or a related field.
2. Strong knowledge of cloud computing and AWS services.
3. Excellent communication and problem-solving skills.
What We Offer:
1. Competitive salary: $20,000.00 per month.
2. Opportunity to work with a dynamic team and contribute to the growth of the company.
3. Professional development and training opportunities.
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