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Director of Accommodations
hace 2 meses
About the Role
We are seeking a highly skilled and experienced professional to join our team as a Director of Accommodations at Playa Resorts. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our lodging and accommodations department, ensuring efficient and seamless service delivery to our guests.
Key Responsibilities
- Strategic Planning
- Develop and implement strategic plans to achieve key business objectives in line with company goals.
- Collaborate with other directors and stakeholders within the organization to ensure alignment of goals and strategy.
- Operational Management
- Oversee day-to-day operations of the lodging and accommodations department.
- Monitor and evaluate team effectiveness, implementing improvements as needed to optimize performance and productivity.
- Financial Management
- Create and maintain budgets, allocating resources to meet operational and financial targets.
- Guest Experience
- Evaluate and respond to customer feedback, implementing changes as needed to maintain exceptional guest satisfaction.
- Leadership and Development
- Foster a culture of continuous learning and professional development for all team members, driving growth and success.
Requirements
- Leadership Experience
- Provides leadership through varying levels of managers.
- Accountable for the results of diverse areas within one or more locations.
- Education and Certifications
- Bachelor's Degree or Master's Degree in Hospitality Management or a related field is preferred.
- Equivalent combination of education and experience will be considered.
- Certified Hotel Administrator (CHA)
- Certified Hospitality Supervisor (CHS)
What We Offer
As a Director of Accommodations at Playa Resorts, you will have the opportunity to work in a dynamic and fast-paced environment, leading a team of professionals who are passionate about delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
