Cloud Support Specialist

hace 2 meses


Ciudad de México, Ciudad de México Oracle A tiempo completo
Job Summary

We are seeking a highly skilled Cloud Support Engineer to join our Support organization. As a member of our team, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.

Key Responsibilities
  • Resolve post-sales customer inquiries via phone and electronic means
  • Provide technical support for our Electronic Support Services
  • Facilitate customer relationships with Support and provide advice to internal Oracle employees
  • Act as a primary point of contact for customers, OEMs, and VARs
Requirements
  • Strong understanding of Oracle products and platforms
  • Highly experienced in multiple platforms and able to work independently
  • Excellent problem-solving and communication skills
About Oracle

Oracle is a leading provider of enterprise software and cloud computing solutions. We are committed to helping our customers succeed in a rapidly changing business environment.



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