Cloud Support Specialist
hace 2 meses
We are seeking a highly skilled Cloud Support Engineer to join our Support organization. As a member of our team, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.
Key Responsibilities- Resolve post-sales customer inquiries via phone and electronic means
- Provide technical support for our Electronic Support Services
- Facilitate customer relationships with Support and provide advice to internal Oracle employees
- Act as a primary point of contact for customers, OEMs, and VARs
- Strong understanding of Oracle products and platforms
- Highly experienced in multiple platforms and able to work independently
- Excellent problem-solving and communication skills
Oracle is a leading provider of enterprise software and cloud computing solutions. We are committed to helping our customers succeed in a rapidly changing business environment.
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