Commercial Sales Manager
hace 1 mes
A career at Siegwerk Druckfarben Ag & Co. Kgaa will provide you with significant flexibility and support in a company focused on making a positive impact in the world. Our company is poised to disrupt the global packaging industry, changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.
Your mission as a Commercial Sales Manager will be to support the entire commercial management process from pricing to portfolio management to order processing to achieve sales targets in consideration of regional/BU sales strategy, as well as to a high orientation to our Customers' satisfaction.
**Key Responsibilities:**
- Handling of inquiries, orders up to invoicing, coordination of deliveries and returns, handling of consignment stock orders and charging thereof, invoicing managing receivables including reminders, etc.
- Monitoring of contract conditions, payment terms, and sales figures.
- Handling credit notes, statistics, market, and customer analyses.
- Communication and coordination with internal and external areas to follow up on orders, priorities, and/or customer requests (commercial, inhouse, planning, warehouse, credit, production, technology, HR, customers).
- Claims management and coordination with technical and sales managers.
- Continuous customer data management / Active participation in maintaining customer contact.
- Conducting pricing and margin analysis and provide portfolio support to the sales and technology managers handling and coordinating a broad variety of commercial issues.
- Customer correspondence, also in foreign languages, incl. reporting.
- Design and implement Customer Service Satisfaction Surveys.
- Sales Measures (e.g. price increase) are aligned.
- Preparing and sending quotations.
- Preparation of sales presentations under direction of sales managers/technology managers.
- Project work as required.
**Requirements:**
- Business school background or commercial training.
- Practical experience in sales department, in similar role.
- Very good language skills - at least English.
- MS office, SAP R/3 advantageous.
- Analytic skills, Customer orientation, service attitude, teamwork, communication, problem solving, negotiator.
**Our benefits - What we offer You:**
- Health and life insurance.
- Savings found with employer contributions.
- Supermarket tickets.
- Canteen.
- Flexible time / hybrid work.
- National Holidays.
- Employee Assistance Program.
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