Freight Industry On-Time Performance Coordinator

hace 4 semanas


Monterrey, Nuevo León, México Transplace De Mexico Global A tiempo completo

At Transplace De Mexico Global, we are committed to delivering exceptional on-time performance and automation objectives in the freight industry.

We are currently seeking a highly skilled Freight Industry On-Time Performance Coordinator to join our team. As a key member of our logistics team, you will be responsible for actively managing on-time performance and ensuring that our customers receive the best possible service.

The successful candidate will have advanced communication skills in both English and Spanish, as well as basic math skills to calculate mileage and other related tasks. Prior experience is not required, but a strong work ethic and ability to learn quickly are essential.

Responsibilities will include scheduling appointments with shippers and receivers, communicating any service issues to customers and the team, and identifying and updating status on which carriers missed pick-up or delivery. Additionally, you will be responsible for monitoring and troubleshooting problems to ensure on-time service and proactively notifying shippers and receivers of load status and rescheduling appointments when necessary.

**Basic Qualifications:**

  • Basic math skills, including aptitude to learn how to calculate mileage as it relates to the passage of time
  • Advanced Spanish and English written, oral, and presentation communication skills

**Preferred Qualifications:**

  • Knowledge of the freight industry
  • Microsoft Excel skills, including VLookup, Pivot Tables, and advanced formulas
  • 1 year of customer service experience

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as opportunities for career growth and development in a dynamic and innovative company.



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