Accounts Receivable Specialist

hace 2 semanas

Guadalajara, Jalisco, México Arrive Logistics A tiempo completo

**Job Summary**

The Accounts Receivable Specialist role at Arrive Logistics is a critical position that requires strong organizational and communication skills. As the primary AR contact for customers and assigned sales teams, you will be responsible for managing the AR functions of assigned accounts, including creating and monitoring customer aging reports, working closely with customers and sales teams on collection of invoices, and meeting metrics and aging requirements for assigned accounts.

**Key Responsibilities**:

- Serve as the primary AR contact for customers and assigned sales teams.
- Follow up with assigned BizDev reps to ensure that responses to rate requests, accessorials, approvals, etc. are being completed within time standards.
- Create and monitor customer aging reports and work closely with customers and sales teams on collection of invoices to maintain payment within aging requirements.
- Meet metrics and aging requirements for assigned accounts.
- Collect past due invoices.
- Build relationships with key customers and communicate with them regularly to ensure Arrive is paid timely and resolve any concerns or delays.
- Manage invoicing for assigned customers, including any uploads, ensure billing methods are accurate and invoices are being sent to the customer in a timely manner.
- Provide payment terms and details to every customer and ensure their understanding of payment expectations.
- Complete set up for ACH payments as needed.
- Enter/maintain up to date notes regarding payment status to ensure strong documentation and communication.
- Review and analyze accessorial charges that may require specific approval and billing instructions; ensure accessorials are billed correctly.
- Research short and overpayments, misapplied funds, payment errors, unapplied cash, credits etc and work closely with the customer, BizDev and CashApp team to resolve these errors in a timely manner.
- Resolve un-invoiced revenue and unapplied cash on a regular basis to ensure loads are being invoiced timely and customer payments are applied accurately and promptly.
- Resolve invoicing failures.
- Work closely with Customer Relations Clerks on invoice uploads and adjustments needed for accurate billing rates.
- Work closely with internal teams to make decisions on potential write offs, cash allocation, process improvement and problem resolution.
- Train Customer Relations Clerks on daily tasks and quality control their work as needed.
- Create and ensure adherence to invoicing/load building requirement SOP's

**Requirements**:

English Fluency Required (High B2-C1)
- Bachelor's Degree in Accounting, Finance or a related field
- 2+ years experience in an Accounts Receivable role
- Industry experience preferred
- Oracle NetSuite experience & expert knowledge of Microsoft Suite, with an emphasis on Excel
- Excellent written and verbal communication skills
- Maturity to work effectively in negotiation discussions with customer and sales reps
- Expert knowledge of Microsoft Suite, with an emphasis on Excel-ability to do vlookups and pivot tables is required
- Self-starter with ability to work independently and as a team
- Highly organized with excellent time management skills and a high degree of accuracy and attention to detail
- Ability to handle a heavy workload and adaptability to work in fast paced environment

**Why Arrive Logistics?**

At Arrive Logistics, we offer a dynamic and supportive work environment that fosters personal and professional growth. Our team is committed to making a positive impact on our customers and the community, and we're looking for talented individuals who share our values and passion for excellence.

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