Credit and Accounts Receivable Specialist
hace 4 semanas
About HireRight:
Overview:
- Manages a portfolio of clients, monitors, and ensures the timely recovery of accounts receivable (AR) according to our policies.
- Analyzes, reviews, and determines the root cause of a collection issue and builds relationships with internal and external stakeholders.
- Reports any significant past due in the AR and/or any situation that could have an impact on collections.
- Provides constant updates of account status.
- Resolves SalesForce queue and general inbox customer inquiries.
- Notates all actions in the accounting system.
- Prioritizes daily tasks and collection actions to ensure the decrease of past due balances on assigned customers' accounts.
- Conducts balances and AR reconciliations with customers in accordance with the corresponding credit policies.
- Explains standard accounts receivable related policies and procedures to internal and external stakeholders.
- Accesses, understands, and utilizes detailed and summary-level collection reports.
Qualifications:
- High school diploma or equivalent required.
- College degree preferred.
- High/proficient written and verbal communication skills in English.
- Highly organized, detail-oriented, and great follow-up and follow-through skills.
- Solution-oriented with a sense of urgency.
- Strong computer skills.
- Intermediate knowledge in Excel.
- Ability to thrive in a face-paced environment with quickly changing business needs.
- Ability to adhere to processes, procedures, and guidelines during the execution of tasks and assignments.
- Strong confidentiality standards.
- Customer service-related experience is an advantage.
- B2B Collections experience is highly preferred.
- SalesForce experience is an advantage.
- Experience in Shared Service Center environment is an advantage.
- Ability to work effectively in a multi-national, matrix organization.
What We Offer:
- A fair financial compensation.
- A training plan to get you on board quickly.
- The opportunity to join our team of 3,000+ Team Members that work in 15 countries, serving clients in 200+ countries and territories.
- Additional benefits like:
- Christmas Bonus
- Additional Holidays: Holy Thursday & Friday, Mother's Day, Day of the Dead, Virgin of Guadalupe, and Christmas Eve.
- Food Voucher + Meal Bonus
- Saving funds
- Generous Vacation Program
- Monthly Payment of Teleworking Expenses
- Insurance for major medical expenses
- Business Casual Attire
- Generous Referral Program
- Professional Growth.
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