Credit and Accounts Receivable Specialist

hace 4 semanas


Guadalajara, Jalisco, México Hireright A tiempo completo
Job Title: Credit & Collections Analyst - Hybrid

About HireRight:

Overview:

  • Manages a portfolio of clients, monitors, and ensures the timely recovery of accounts receivable (AR) according to our policies.
  • Analyzes, reviews, and determines the root cause of a collection issue and builds relationships with internal and external stakeholders.
  • Reports any significant past due in the AR and/or any situation that could have an impact on collections.
  • Provides constant updates of account status.
  • Resolves SalesForce queue and general inbox customer inquiries.
  • Notates all actions in the accounting system.
  • Prioritizes daily tasks and collection actions to ensure the decrease of past due balances on assigned customers' accounts.
  • Conducts balances and AR reconciliations with customers in accordance with the corresponding credit policies.
  • Explains standard accounts receivable related policies and procedures to internal and external stakeholders.
  • Accesses, understands, and utilizes detailed and summary-level collection reports.

Qualifications:

  • High school diploma or equivalent required.
  • College degree preferred.
  • High/proficient written and verbal communication skills in English.
  • Highly organized, detail-oriented, and great follow-up and follow-through skills.
  • Solution-oriented with a sense of urgency.
  • Strong computer skills.
  • Intermediate knowledge in Excel.
  • Ability to thrive in a face-paced environment with quickly changing business needs.
  • Ability to adhere to processes, procedures, and guidelines during the execution of tasks and assignments.
  • Strong confidentiality standards.
  • Customer service-related experience is an advantage.
  • B2B Collections experience is highly preferred.
  • SalesForce experience is an advantage.
  • Experience in Shared Service Center environment is an advantage.
  • Ability to work effectively in a multi-national, matrix organization.

What We Offer:

  • A fair financial compensation.
  • A training plan to get you on board quickly.
  • The opportunity to join our team of 3,000+ Team Members that work in 15 countries, serving clients in 200+ countries and territories.
  • Additional benefits like:
    • Christmas Bonus
    • Additional Holidays: Holy Thursday & Friday, Mother's Day, Day of the Dead, Virgin of Guadalupe, and Christmas Eve.
    • Food Voucher + Meal Bonus
    • Saving funds
    • Generous Vacation Program
    • Monthly Payment of Teleworking Expenses
    • Insurance for major medical expenses
    • Business Casual Attire
    • Generous Referral Program
    • Professional Growth.


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